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“Cynthia made the experience so easy! She answered all of my questions and had great recommendations for me and my logistic concerns. I am happy I stopped in today and met her!”
“Jose, was a great help! He made my rental experience fast and easy. I always come here to get my rental for business and it’s always quick and all my questions are answered. Thanks Jose!!!”
“Alex made the whole process of getting a storage unit quick and stress-free. He was friendly, knowledgeable, and walked me through everything step by step. The facility is well-kept and secure, but it’s really Alex’s customer service that makes this location great.”
“Helena has been really helpful since the first time came to this storage I really liked the experience here and the service they gave also really clean and secured storage I would surely recommend this place!”
“I went in a day early to get my unit before moving things in and Michael was fantastic! He showed me multiple units so I could be sure I was choosing the right one for my storage needs. Thanks Michael!”
“Had an excellent experience at this facility ! Rodrigo, the manager and Kaveh, the assistant manager were extremely helpful while I have been dealing with an extremely difficult move. Thank you gentlemen !”
“I've had a great experience with this storage facility. The units are clean, secure, and easy to access, and the staff has always been helpful and professional. It's been a reliable solution for my storage needs. I really appreciate the fair pricing so far—hoping it stays affordable in the future as that's a big part of what makes this place stand out!”
9:30AM - 5:30PM
14235 Oxnard St, Van Nuys
Self Storage
“Absolutely loved using this storage facility. I switched over from a big brand company a few years ago and couldn't be happier. Reasonable rates with a clean area and good security. Melissa is kind, informative and sweet. I was able to get the right size unit and even upgraded at one point. If I didn't move out the area I would've kept using them. Worth the wait if they don't have units available.”
“I've been here since 2012 so believe me when I say it's a great facility. The staff, management and owner are always helpful and nice. 24 hour camera surveillance everywhere so rest assured your stuff is in a safe place.”
“Long time customer, I’ve checked out the area for better pricing and service and these guys are top notch. They have a lot of long term renters and they take care of their customers, they have a popular special pay in advance 5 months and the 6th month is free which makes things affordable.”
“@ Armen (Van Nuys, CA)
Used 1-800-Pack-Rat for my recent Local Storage Move. Technically, the move to my future home is not yet complete, as ALL of my 3 storage containers (16ft Bins) are currently safe and secured at our Local Van Nuys, CA Storage Facility. Throughout the coordination of the Drop off AND Pick-up, I got a chance to meet a few of the Van Nuys Team Members (Drivers). All of them were professional, very communicative, and extremely friendly/comforting as they probably have done thousands of these drop offs/pick-uos and understand that the clients are in high stress modes.
With that said, there was one Driver that was super cordial and walked me through the process. Very Customer Service oriented, friendly, professional and overall seems like a great employee for meeting the expectations of what a member of his team represents.
Not certain if he (Armen) would ever see this review but I just felt that it was appropriate for me to write this review based on this 100% care/concerns for his client… ME.
“Great Job, Armen! Keep up the great work.
Maybe we’ll see you when we finally complete the future house, and we need the 3 bins to be delivered… to be unpacked @ our Granada Hills, CA address.”
Thanks again, Michael P. & 16710 Family”
7AM - 6PM
15319 Wyandotte St, Van Nuys
Self Storage
“Wyandotte Storage is the best storage facility in the area. I’ve been storing my stuff here for years without any problems. The new management is so friendly and kind. It’s super secure and well maintained it is. Highly recommended them.”
“A great check in experience with Carmen.
The facility was what I expected, easily accessible and she was even able to share another deal that was happening that saved money.
Extremely helpful customer service, clean facilities, great spacious elevator, parking lot and units.
Happy to have decided on this company!”
“The contract and pricing was very reasonable. When it was it was time to move my things, they were helpful and Maria actually sign the contract over a year ago and did the end of contract signing with me. She is amazing and so friendly.”
“✍️Was a Customer for sometime upstairs & no problems except unauthorized entrances by individuals of ID theft. Sadly had to relocate. The Manager very business attitude. Thanks again from a homeless former spouse and Cancer Survivor. Keep up the good work. ?✍️”
“Best experience! My husband and I have worked with many movers and America's Moving Company sent two very efficient and professional movers! We would recommend them to anyone over anyone else! Thanks guys for all your hard work! Angel and Ivan were awesome! Intelligent thoughtful guys! Would recommend them 10stars!”
“I have only had good experiences here. I have had a storage unit here now for 3 years and the prices are better than anywhere else. And they have only increased the prices over the 3 years very minimally. The help I have received from the guys in the office has been great. They also rent various size Uhauls for very reasonable prices. My only complaint is their hours of operation but it's no secret, you know the hours before you rent the unit so you're aware from the beginning...”
“Although this location was handling a high volume of customers, the staff remained incredibly helpful, professional, and positive throughout. They even went above and beyond by cleaning the back of the 26’ truck, despite the fact that it wasn’t rented from their site, but from the Saticoy location. Their commitment to customer service really stood out and was greatly appreciated.”
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“Gabriel was awesome! Super friendly and knowledgeable, while being fully transparent. He went through all the paperwork with me thoroughly.
10/10 would recommend”