Priority One Credit Union is a business that has received a mix of reviews, highlighting both positive experiences and areas for improvement. Many customers praise the staff for their kindness, patience, and helpfulness. One employee, in particular, is commended for excellent customer service, showing patience and leadership even during challenging situations. Customers appreciate staff members who are friendly, genuine, and take pride in their work, creating a welcoming environment. In one instance, a staff member's dedication to cleanliness and pride left a strong positive impression, helping to change a customer's previous negative perception of the branch. However, some reviews mention concerns about wait times and the need for more tellers to improve service efficiency. Customers suggest having multiple tellers available to handle busy times and emergencies, emphasizing that good customer service is crucial for a positive banking experience. Overall, the branch has made noticeable improvements, and many customers feel more comfortable and satisfied with the service they receive, especially from staff like Delbert. The business is appreciated for its friendly atmosphere, but there is room for growth in staffing to ensure faster service for all customers.
Devyn Goonetilleke with Priority One Credit Union gave great customer service, Awesome Service! Thank you, Dwight Wright
March 2023
After seeing the reviews I was pretty scared to come in here. But in all honestly a lot has changed since this reviews. I was helped by Delbert and he helped me go over my best options and what would work best for my situation. Was not pushy at all and was very helpful and kind.
January 2022
Great experience!Helped me close my Mother's accounts after her death.Very helpful and compassionate during these hard times.One last item to clear up.Thank You in advance!June's son
