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March 2024 by Terese C.
WORST COMPANY I'VE EVER DEALT WITH!! they used to be Pride Auto body that company was fantastic. These people need to hang a cover over their name. NO CUSTOMER SERVICE! I had my windshield broken by a rock on the fwy. A $2000 job with calibration. I spoke to them for 2 days. I got my insurance to contact them. They told my insurance, who they are contracted with, that the job was a nuisance and not enough damage for them to take it. 1st. That would have been nice to know BEFORE I headed down there to pay the deductible. 2nd. When we need a major auto repair, that is the last place I would go. You just lost the business of 5 families who used that location for all car repairs and spread the word. Now the word will be spread that if they don't get enough cash, you aren't worth their time. They are not worth my time except to post this review to warn others
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March 2024 by Janine Jacoby
My car was rear-ended and it was repaired very good.However, my garage remote control which was a brand new one, was broken. Jonny said he will replace it. I waited some time and called him back. He said it has been ordered and he'll let me know when it arrives. After some time, l called again. He said: eventhough it's broken, it should be working.This review should have been a 5 starts review, but giving me empty promises for long time and not replacing what they broke is unacceptable.
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March 2024 by Albert P.
I haven't gotten my car yet and will update once I receive it but so far this is the best experience I've had with an auto body shop. Kassandra has been so responsive constantly emailing me updates. The team is really thorough and has been working on every detail to return my car to new shape.
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February 2024 by Salim Allen
This is a really great auto body shop. From beginning to end of my truck’s repair process this shop were consummate professionals! Tony is amazing! Very hardworking and humble! This shop did an amazing job repairing my truck and their customer service is amazing! They even let you pay your deductible after repair work is done! I have nothing but great things to say about this auto body shop.
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February 2024 by denise Prybylla
Best auto body shop in the SF Valley. The manager, Jon DeVlugt is kind and accommodating. Highly recommend Classic Collision!
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January 2024 by Salim A.
By far this is one of the best body shops around. They were recommended to me by my insurance. From beginning to end of my trucks repair this shop have been consummate pro's! The staff here are amazing and they did an excellent job repairing my truck. Their customer service is superb! Tony is amazing! Hardworking and humble. You cannot go wrong going to this shop. They even let you pay your deductible after the repair work is done!
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January 2024 by Karen
Delays due to parts availability were frustrating, but in the end, service and work done on my car was excellent.
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January 2024 by reden legaspi
Don’t take your vehicle here to repair, it takes forever, my case is just a small job it took a month, what if it has a major repair, it will take a year? Just dont choose this repair shop.
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January 2024 by Karen H.
Edit to my previous review. I now understand my car is actually a limited edition model, and the parts aren't readily available. I am completely satisfied with the work done on my car and with the service provided by the staff. My only suggestion would be to do away with the automatic text updates and do better about communicating the issues causing delays directly so there's no misunderstanding. My car looks great, and I'm happy to have her back.
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December 2023 by Mary D.
I have a new GMC terrain and some big truck backed into my hatch and dented it. Jon assisted me and assured me they repaired it quickly. The service was professional, and friendly, and my terrain was done when promised. Every time I walk up to my car I am happy with the work and the fact I chose classic collision.
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December 2023 by Brian H.
I've had nothing but positive experiences at this collision center. The receptionists are friendly and courteous, the prices are always competitive, and the repairs are top notch. John, the manager, is amazing! He has gone above and beyond on two separate occasions to ensure my repairs were cosmetically flawless.
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November 2023 by Justin M.
I had a great experience with this company and Adriana. I was recently involved in a car accident where my Toyota camry was rear ended. I was able to make an appt for pics/estimate and the car ended up being ready in about 2 weeks. Adriana kept me in the loop and communicated with me via email and phone. I just picked up the car and they did a very good job replacing the bumper. Thanks
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October 2023 by Brett T.
I had a fantastic experience with Classic Collision! After a minor accident, the team restored my car to beautiful condition and even fixed some minor scratches and maintenance that I hadn't even originally intended. Matt was absolutely fantastic with welcoming me and communicating on an excellent level--I was so grateful that he always kept me apprised of updates and told me exactly what they were working on with each step. Highly recommend!
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October 2023 by Mazen E.
I want to start by saying that Tony and John came through and fixed for me what the other body shop (ask me directly) was incapable of doing. A shout out for great service and true quality work, with a smile. Their entire staff, from the front desk to my coordinator Andrea. Thank you all! I really appreciate your work and honesty and explaining where the other shop failed to address the damages and how you went above and beyond! Im willing to discuss in detail to anyone that wants more info. Thanks again!
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July 2023 by Denise P.
I highly recommend Classic Collision! From start to finish the manager, office staff and technicians were kind, thorough, friendly and very professional. They work with more in network insurance companies so the wait time was much faster than when the shop was called Pride Collision. So happy with the results!!!
