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November 2023 by AE Chadwick
I contracted Preferred Roofing on the recommendation of my HVAC company. I wanted an established company that did their single job expertly; i wanted a company that was valued by other professionals. It's just fact: i will only get the roof replaced once on my house, which is not enough interaction to establish a relationship with a vendor--I needed to rely on an existing relationship.Preferred Roofing was excellent from the first phone call. David is not merely charming, he is 100% invested in being the best--his easy good nature comes from confidence, and that confidence comes from his team. Everyone at Preferred Roofing is a good & courteous worker. They came by a couple times in advance to check requirements and explain the process. They even handled interactions with the HVAC guys. Everyone was straightforward, all communication was clear & concise.The wait list was a few months, which confirmed my choice: I wanted workers that spent their time working. The crew was like a military unit--organized & efficient, and totally autonomous. I stayed out of their way. It took three days, there were no complications and not even any questions. If they had asked questions, i simply would have told them to do whatever was the best solution--the whole team obviously knew roofs more completely than i can imagine. The crew did a remarkable amount of work, and kept the site so clean it was like they were never there.I often describe work that I cannot do as "priceless." Preferred Roofing not only did work i cannot do, hard & messy work, they did work i didn’t even know existed. Maybe I could nail down a sheet of plywood and lay a tile... but i had not even heard of an O’Hagin Vent, and i can’t possibly explain how to “torch a cricket”. I was glad to find professionals, and happy to pay for their work.My house was immediately more comfortable; honestly, the next week was as hot as summer, my house was easily 15 degrees cooler than pattern. The new roof was worth every dollar.David wrapped the project personally, stopping by to review the job and provide paperwork. The final payment stayed exactly on bid. The whole process was a delight and--hahaha--I hope I never see them again!!Services: Roof inspection
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July 2023 by Andrea L.
My husband had an appointment with them at 12pm and they just didn't show up. They didn't even call, text or anything to say they were not coming out!!! What a way to do business
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April 2023 by Shai B.
My wife and I hired Preferred Roofing in 2001 to put a new roof on our home. Hired them to repair it in 2014. Hired them again in 2022 to put on a new, Certified Cool Roof. These people know their business. Special props to Erika for excellent communication and follow through. If we need anything roofing related this is the company we will return to. Highly recommend.
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March 2023 by Erick Whiteside
David and Aaron are the roofers you should call if you want work. They are in high demand because of their quality of roofing. We are a solar company and are very selective who we use. The valley has a million of people who call themselves roofers, only 1% are actually the best, preferred is.
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February 2023 by Mike Ferman
Aaron Pollock was absolutely fantastic when we found a leak in our living room. In the middle of torrential rain he gave us great advice and helped us. A few days later he came out for free and gave us the name of a contractor who could do the work for us even though his company was not suited.Very grateful for Aaron.Service: Roof inspection
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February 2023 by Michael Ferman
Aaron Pollock was absolutely fantastic when we found a leak in our living room. In the middle of torrential rain he gave us great advice and helped us. A few days later he came out for free and gave us the name of a contractor who could do the work for us even though his company was not suited.Very grateful for Aaron.Service: Roof inspection
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December 2022 by Marisa Z.
Preferred Roofing is professional and thorough. David explained everything and saw that all necessities were done. In the end it was more work then we planned,but David showed us what was necessary and showed us what was ideal.Everything is guaranteed and the best quality.--Patrick
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July 2022 by Chris Hiatt
We cannot thank Aaron and the team at Preferred Roofing enough for replacing our outdated, and badly in need of repair, roof. Aaron was very patient and walked us through our options. When the time came to start the work, he coordinated with contractors to take care of fascia work and electrical repairs. The team at Preferred were quick, efficient, and cleaned up daily. The job took about six days to complete. We know it doesn’t rain often here in Los Angeles, but when it does, we will be covered. Thanks again!Service: Roof installation
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April 2022 by Bianca A
From start to finish everything was very smooth. Mr. David Pane was very professional and knows exactly how to get the job done. Ms. Erika was such a pleasure to talk to and goes above and beyond to help. Best roofers in LA indeed! I would recommend this company anytime.Services: Roof inspection
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April 2022 by Grant S.
David and his wonderful team at Preferred Roofing did an exceptional roofing job at our Malibu home. Tile roofs can be challenging, but this expert team met and exceeded all expectations!! We would highly recommend these true professionals again and again!!Grant S. Malibu
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April 2022 by Robert S.
If I could make it TEN STARS, I would! We have nearly a 4,000 square foot home with a flat roof. I re-roofed it once about 30+ years ago. Since then, I have punched through the roof for telephone lines, re-plumbing, security system, DirecTV, and loads of other intrusions. No surprise that for the past few years we are seeing more and more leaks. Time to re-roof? I called Preferred because of their highly positive reviews and reputation. Aaron spent at least an hour with my wife and myself on the roof analyzing the situation and was happy to make some recommendations. Not the most expensive, but simply the right way to handle our complex roofing situation. An honest man! An honest roofer! Now, tell me how many times you have experienced that kind of morality in today's world! Hats off and a big THANK YOU to AARON and PREFERRED ROOFING.
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March 2022 by Steven Strick
We purchased a home with a roof that was in really bad shape. We didn't know the extent of how bad it was until the intense rain storm came through Los Angeles a few weeks ago. Through years of neglect, the roof had major leaks. We called Preferred Roofing. They came out and put a tarp up on the roof right away to stop the leaking temporarily. We then hired them to replace our roof. David, the owner, was upfront and real about the cost, what needed to be done, and what they might discover when they pull up the old roof. There was a lot of rotted wood underneath. They replaced that, installed a new roof and did it in just a few days. The crew they sent were friendly, efficient and didn't leave a mess. David and Aaron communicated with us throughout the process and the end result was a beautiful new roof. I highly recommend Preferred Roofing.Services: Roof repair for storm & wind damage
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March 2022 by Steven S.
We purchased a home with a roof that was in really bad shape. We didn't know the extent of how bad it was until the intense rain storm came through Los Angeles a few weeks ago. Through years of neglect, the roof had major leaks. We called Preferred Roofing. They came out and put a tarp up on the roof right away to stop the leaking temporarily. We then hired them to replace our roof. David, the owner, was upfront and real about the cost, what needed to be done, and what they might discover when they pull up the old roof. There was a lot of rotted wood underneath. They replaced that, installed a new roof and did it in just a few days. The crew they sent were friendly, efficient and didn't leave a mess. David and Aaron communicated with us throughout the process and the end result was a beautiful new roof. I highly recommend Preferred Roofing.
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September 2021 by Ari Genchel
Great crew - David and his team were on time every morning and finished a day earlier than expected. They cleaned up daily and were friendly, professional extremely competent. They answered questions and explained details well. Aaron was very responsive to questions during the bidding, scheduling and roof color selection process. Honestly, I didn't even get another bid -- several years ago I had them come look at the roof and was told I had a few years of life left. This time, Aaron said I could also wait another year but was ready to get it done (we'd lived here 21 years and hadn't replaced the roof -- it was time). Highly recommend.
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August 2021 by Dorothy D.
Honest, dependable, professional. Highly recommended!
