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March 2024 by Lyft Clothes
Very courteous and professional staff couldnt have asked for a better service❔?
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January 2024 by Maria Gomez
I like coming to this spot to get anything I need for my cats and dog. Everything is clean and organized so things are easy to find and the employees are nice and friendly. Definitely my go-to spot for pet needs.
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December 2023 by virginapalafox
Karla has amazing hands with dogs. My dog came very matted and she did an amazing job with treating his hair. She has so much patience as she took her time to be careful. She did an amazing job and you can tell she has lots of experience. I recommend her, shes super nice and outgoing. Her energy was so sweet and radiating happiness.
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October 2023 by Cydnee Berry
Great staff. Heather and Astrid did a great job on Mavericks cut. Tony was great with helping me with his flea collar.
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September 2023 by Ailsa
Astrid did a great job with Butters's hair. My dog Butters has fear aggression and I never took him to get professionally groomed before and had always cut his hair crudely myself. Astrid was very patient with Butters, at one point she said he was very jumpy when she tried to trim his leg hair and she would rather not traumatize him -- which I appreciate how she cares for his mental health! Eventually he allowed his legs to be trimmed. He looks like a different dog! Below is a before vs after.
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July 2023 by Richard king
they don't have what I need for keeping spiders, I can't complain for this. most people don't like the "pets" I keep
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May 2023 by gill
I called in advance to ask if they could do a specific grooming service for my cat and they told me they could on the call. When I got there, it turns out they actually don't do the service I specifically asked them about. A 30 min car drive there and having to deal with the stress of transporting a young cat only for nothing to show for it. The groomer herself was friendly.
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April 2023 by Benjamen Iorillo
Do not go to this store to groom your dog. I took my Husky to be groomed and they messed up her fur. they did not wash her fur properly and did not dry it and now her undercoat is badly matted and she may need to be shaved. i gave them instruction and they assured me they knew how to groom/handle a husky.DO Not take your dog to this store to be groomed ever they are the worst groomers
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April 2023 by Cherie Q.
Been going to Petsmart groomers for 4 years and today will be my last. Was treated so uprofessionally by the grooming manager that worked on April 8th 2023. She claimed she had two groomers call out sick that day and she had attempted to call me the day before. I talked to them twice and confirmed both two dog appointments. My dogs dont like going and its alot of work getting them there. There was no apology. I told her I wasn't called and she said that she had to actually groom a dog from another person who claimed the same thing. Acting all disgusted that she had to work. I asked her if she could call the other stores and help me find an opeing but refused. She said ya, go ahead as she walked away to go stand by the one other groomer who also was rolling her eyes. Petco took me right in and have cheaper prices. This manager needs to find another field pf work. The groomers Ive had are amazing there. Unfornately it is their loss.
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March 2023 by alex g
I took my very first dog (GSD) for training as a puppy. We both learned a lot! Now she's 6 years old and we still love to go. The parking is huge so there's room for u to take out big dogs from your car and everyone is super friendly. I also take her for grooming bcuz the price is great and they always do an amazing job. Great Place ??
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March 2023 by Stevejose Guandique
Great customer service always clean, safe and organized
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March 2023 by Roy Nwaisser
This is a bit of a mixed bag. I had to return something that was purchased at another Petsmart (a far away location) and this store refused to take it, in violation of their own store policies. Went through a lot of headaches with calling customer service, filing reports, etc. (it was a $100+ item). Then Tony, who I assume is the store's senior manager, called me and made it right. He took the item back and compensated me for all the trouble with a store credit. I'll leave his name out but the first manager I spoke to, who denied the return, said that this store regularly refuses to accept online returns or returns from other stores. So I would avoid going to this store for those types of returns but I have to give Tony credit for making it right after all the time wasted on this. Tony is great but hopefully Petsmart will provide a little more training to the employees here.
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February 2023 by Dyana A.
My dog has been going to pet smart ever since we got him and he's had no problems. Recently he went in and we asked for a #7 on his body and #4 for his face. I think the groomer was heavy handed on the grooming because my dog got really bad razor burn, itching, and bleeding. We took him Monday and today is Friday and he is experiencing the worst reaction. I saw online this is very common but it shouldn't be as common because it's very stressful for pet owners and pets. I had to go buy my dog a cone and medicine to help. He is also bitting his private areas a lot and he never does this. I went with a new person I hadn't gone to because my dogs original groomer was booked. This is very upsetting
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January 2023 by Melissa Huizar
This Petsmart is the best, most of the employees here are extremely helpful and get on a personal level with u and ur furr baby although some have nasty attitudes. That's everywhere though.
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December 2022 by Tatak B.
Went there at 10am but was told that theyre fully booked in the.morning and for use to come back at1:30pm. Guess what! When we went back, we were told to come back the next day! Lol...never again!
