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December 2023 by Linda Kalkin
This is the second time we have purchased from this location and Polin was great to work with. Prices are fair and selection is great. We will be back again!!
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December 2023 by edmond bailey
Yes my visit today was an extremely excellent day at Ortho Mattress INC, helper Emmanuel was courteous and very very helpful. He fulfilled all of our concerns with finding the perfect comfort in our new mattress. In all, my wife and I are very pleased.
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November 2023 by David Canlas
I purchased a bed earlier this year for my Father.Polin was very helpful and I got exactly what I needed.I went back again for a pillow and then again for a box spring and frame for another mattress.Polin is very good and the same can be said for the delivery/setup Crew.Thank you Polin!
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November 2023 by Emma
We got our Aireloom mattress yesterday from this location. The whole process was so fast and easy. Quick delivery available. Selection is good. Polin was helpful and professional. Highly recommended.
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November 2023 by Roland Sunga
My wife and I just purchased a Beauty Rest L class from Polin and Emmanuel today at the Van Nuys Ortho branch. Emmanuel started the buying process for us and Polin closed out the sale. Polin and Emmanuel are the consummate sales professionals- very thorough in answering every questions, gave us very intelligent suggestions when asked, yet no pressure selling. We will recommend both Polin and Emmanuel to our family and friends who will need to purchase a bed in the future. Again, thanks for such a great experience!
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November 2023 by jennifer navarrete
Polin, the store manager was amazing she was very attentive to our needs and was able to provide us with different mattress options.I would highly recommend this place for your mattress needs.
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October 2023 by Carolyn Mignini
We walked into the store not really knowing what we wanted. Polin is great! She was not only patient, helpful and kind, but extremely knowledgeable.We are happy with the results. Many thanks!
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October 2023 by Matthew Barry
This Ortho location is by far the best ! We have bought a mattress last year and buying our second one now from Polin the location main manager ! She is absolutely amazing and very knowledgeable! She’s super sweet and nice ! We always thought she was one of the owners or owners daughter the way she takes care of customers . and her passion for her expertise truly shines ! We are very happy with quality , brands , prices , delivery , and how honest and professional Polin is ! Definitely recommend ortho mattress Van Nuys to all my friends and family . If you have back pain , surgeries , or sleep problems definitely go see Polin ! Since her back ground is in health , fitness , and chiropractic! Thank you Ortho !
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September 2023 by Pouria Gol
Polin was simply great. She was extremely knowledgeable, helpful and honest in helping me choose the right mattress and accessories with my budget. I would definitely recommend buying from this location mainly because of Polin. She is awesome and very professional.
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May 2023 by Manvel A
Polin B the regional manager was very informative and very helpful. We are very happy with our purchase! She made the transaction very easy! Highly recommend her and this store!
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May 2023 by Tony Hormozian
If you need a mattress, Polin Bekner is the one to go to. She is very knowledgeable about all different brands types and was very patient with us to make the right choice. She made mattress buying a fun experience.Thank you Polin for all your help!
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May 2023 by arash DARVISH KOJORI
I bought 2 mattress from here and been helped by store manager. Her name is Polin.I had the best experience with her and the service and delivery people. Absolutely recommend this store.
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January 2023 by Vanessa Bourgoyne
Polin you are the Best, Thank you for the Excellent service. We have been coming here for years now.
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December 2022 by Lees Beauty
This is the second time Iam buying my mattresses from Polin .she is extremely helpful in explaining all different mattresses and answers all your questions honestly and professionally .Polin is also very knowledgeable about sleeping patterns and back and lower pains like a chiropractor .Her advice and the mattress she recommended has helped my back problems and Iam very thankful .one of a kind to manage such big store and she handles it v good
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December 2022 by Diana C
Great experience with parents. Happy with the deals/prices, our adjustable mattress bed choices & pillows. Polin was very knowledgeable & patient to know our preferences & answer all our questions. Spent 2 days & many hrs to help us find the right mattress for each family member & gave each mattress info for my parents so they can remember which one they looked at. She helped me after I got out of work in the evening. Store had many choices and clean/neat. It's my 2nd time coming back to this store after many years. Looking forward to the delivery this weekend.
