Mailbox Centers in Van Nuys, CA

“Always so helpful and dependable! Thank you for always helping with my shipping and arrival packages. Nice to know especially doing the holidays my packages are safe.”

“I have been a customer and had my mailbox for 10+ yrs at this location. I have always received professional and efficient service from the Personnel at this location. In addition, I enjoy doing business with the UPS Store for any printing and/or notary services.”

“I came here a few weeks ago to ship and important package through FedEx. The address of the destination was a bit weird/complicated but he was very nice and super helpful. Did not complain once about the multiple changes I requested to ensure my package arrived to the correct address. Highly recommend.”

“This is the best place to do the live scan. I came here on Saturday. Took me only some minutes to do everything I needed. Also it is a such nice store so many cute items. The store owner was very very helpful.”

“Best mailbox center for miles. Every time I come here the service is excellent. I needed to send a fax months ago and he did it for free without thinking twice. Old school style service. Very appreciated. Padded envelopes reasonably priced. Everything you need. I couldn't recommend a better place. A PLUS.”

“My wife and I have been using this location for over 20 years. They have consistently been a fair, dependable and clean operation. Rita is a wonderful person and she hires the best. It’s a difficult and demanding job to work there, so employees have to be dedicated. When I read some of the negative reviews, I felt that I needed to address these issues. First, stamps cost more because you are paying for the convenience of avoiding long lines at the Post Office. I think an extra $3 is well worth it. They have kept their yearly box fee at an affordable rate; one of the reasons we have stayed with them so long. Yes, it would be awesome if they could bring back Saturday hours, but that would require enough increased business to pay an employee to work that day. So don’t complain about a $3 surcharge if you want them open on a Saturday. The occasional parking issues are NOT caused by Postal Annex but rather by the bread shop next door. The bread shop clientele are simply a selfish and entitled class of people. They park in front of the stores even when there are plenty of free spaces. They constantly cause parking lot congestion and show zero concern for other motorists. This bread shop does not belong in such a small complex. If they had one ounce of the integrity that the proprietors of Postal Annex have, this bread business would have moved to a larger complex to accommodate their increased traffic. However, if you do find yourself with a parking issue, simply get out of your car, go in the bread shop and announce that the person with X model car needs to move it. They almost always do. Most of them have super expensive cars and are worried someone will scratch or damage them. Just be polite. Do not start a fight over a parking space. So again, do NOT blame Postal Annex for issues caused by a completely separate business. We hope to stay with Rita and her business for another 20 years.”

“Thanks for the service.
Most rated 1 star. I felt like giving 4 would encourage the counter guy to do better.
But my gut feeling was that he needs to care for the customer's needs and help them to succeed, then he can be successful.
A sentimental expressed by almost all viewers.
All the best to all of you, both UPS and the customers.”