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June 2023 by Queen Frances
This is the worst H&R block location. DONT COME HERE.I HAD MY TAXES DONE BY MR. LAWRENCE AND HE PRETTY MUCH JUST HAD ME SIGN GIVING H&R BLOCK $400 TO DO MY TAXES BUT THEN I DIDNT EVEN GET ANYTHING FOR FEDERAL AND HE NEVER CAN RETURN MY CALLS OR TELL ME WHY. MY BIGGEST MISTAKE WAS COMING HERE.
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May 2023 by michelle miner
I have used H & R Block for my 2021 & 2022 tax preparation. I am a procrastinator & always wait until the last minute to prepare to file my taxes!H & R Block was very helpful, the staff is very friendly, & my taxes were completed in less than a day!I’ll be back next year!Great service!Michelle M
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May 2023 by Maria GC
Thought I'd share in hopes the DM can view and reply to me. I love this office but this season I had a terrible experience. I was able to get two names, missed 2 others. Ana and Luisa talked so loud in the office with customers sitting in the lobby clients in cubicles with tax preparers. They do not respect other customer's privacy. I might not look like I speak Spanish, but I understand every word. Asking other tax preparers for advice is not common courtesy to others in the office. I do not want to know someone's social or tax information about work. All clients should be treated with confidentiality. I really hope my personal information wasn't shared out loud in the office with customers inside. Totally disregarded H&R blocks policy. Hope next year I see a different turnaround.
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May 2023 by Elizabeth Verdugo
I went to H&R Block for my tax return for the 3rd year in the row and I really enjoyed my service this year from Jeanneete Rosales She helped me through every hurdle and made sure I knew what was being taken out, given and why . I really couldn’t be happier with my service.
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April 2023 by Lawrence Smith
My Tax Preparer named Ana explained to me clearly what and why I owe. She offered advice to do this year for next year's Filing.I followed her advice last year and it helped for this year.
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May 2022 by Rita Arakelyan
Thank you for helping me get my refund I love h&r block so you deserve to get the score number 5 than you I appreciate it
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May 2022 by Ana Diaz
Ana was very helpful and friendly. I felt comfortable with her.
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April 2022 by Jeffrey Armenta
I like the tax preparer Rebecca and would recommend her.
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March 2022 by Victor Reynolds EMT
As a returning customer it would have been nice to have gotten a discount of some form only I only would have got a discount if I'd gotten to new customers to join I felt the service is too expensive
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February 2022 by Jesus Pineda
That Ana Pineda really helped me out with my taxes and return. She briefly explained the process and how i had to download the app called My Block. And had to take pictures of the folling documents and just like that within 5 minuetes it was ready and got my results! I really like h&r block now!
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September 2021 by Christy Vasquez
My taxes were lost this year...Took me 4 calls to H&R Block to get issue fixed.
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July 2021 by Anndrelle Butler
I have been trying to reach Rebecca for the past 3 months to finish my taxes. She keeps telling me she will work on it and doesn't. Now I am past the filing deadline.
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July 2021 by Alfredo Iniguez
I was not that good this year you guys put my wrong bank account so it took even longer to get my check . Then I tried to change it to the correct number and they said they couldn't do anything that I had to wait till next year
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July 2021 by Going Home Foundation ..
Decided to do my tax returns here because their name is H&R Block.Don't let the name fool you! Rebecca from this location was the one who "helped" me with my taxes.There's a form 1095 that is supposed to have an amount on it that needs to be put on your taxes. Well there's one for the state and the feds. She put the wrong amount.Fast forward a month 1/2 later and the IRS sends me a rejection notice because my taxes were filled out incorrectly.I call the office and it was a hassle to get them to do anything about it. Finally they did and I asked for a copy of my returns and Rebecca said they were in the H&R Block portal. I explained to her countless times that those were the first "botched" tax returns and she ignored me.I called Corporate to get them to help. And all they did was forward my information back to this office and Rebecca called me back telling me it was all my fault rather then helping.I asked again for a "CORRECT" copy of my taxes and a copy of whatever was sent to the IRS and still to this day (7 months later) I have not received ANYTHING but a botched Tax Return with incorrect information.If you want your tax returns done Properly!, do NOT go here. They are rude and only care to make their small commission. When they make a mistake, they blame it on you. When you call customer service, even corporate doesn't care. I have 3 cases with Corporate.. And still nothing.7 months late, no proper return, no copy of what was sent to the IRS, no Tax Refund and pure rudeness and unprofessionalism.I wouldn't send my worse enemy here! You have been WARNED!
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July 2021 by The Green Guys ..
Decided to do my tax returns here because their name is H&R Block. Don't let the name fool you! Rebecca from this location was the one who "helped" me with my taxes. There's a form 1095 that is supposed to have an amount on it that needs to be put on your taxes. Well there's one for the state and the feds. She put the wrong amount. Fast forward a month 1/2 later and the IRS sends me a rejection notice because my taxes were filled out incorrectly. I call the office and it was a hassle to get them to do anything about it. Finally they did and I asked for a copy of my returns and Rebecca said they were in the H&R Block portal. I explained to her countless times that those were the first "botched" tax returns and she ignored me. I called Corporate to get them to help. And all they did was forward my information back to this office and Rebecca called me back telling me it was all my fault rather then helping. I asked again for a "CORRECT" copy of my taxes and a copy of whatever was sent to the IRS and still to this day (7 months later) I have not received ANYTHING but a botched Tax Return with incorrect information. If you want your tax returns done Properly!, do NOT go here. They are rude and only care to make their small commission. When they make a mistake, they blame it on you. When you call customer service, even corporate doesn't care. I have 3 cases with Corporate.. And still nothing. 7 months late, no proper return, no copy of what was sent to the IRS, no Tax Refund and pure rudeness and unprofessionalism. I wouldn't send my worse enemy here! You have been WARNED!
