-
March 2024 by Spring G.
More check outs in self check out perhaps would move the line on a Sunday.. I did find out that a lot of theft happens here and it's to avoid that so I can understand ..
-
March 2024 by Tyler T.
Reserved a truck in advance to move out my apartment, then the night before the move i get a notification that the reservation has been cancelled due to availability issues. This is ridiculous, i paid the deposit, reserved the truck early on and now have to scramble to find another truck. Not to mention it takes 3-5 business days to even get a refund. This is insane and Home Depot will NEVER get my business again!
-
March 2024 by Tanya K.
I was at Home Depot trying to return and make a purchase. Cashier, Johnna, as it says on the receipt. She said the system is not accepting the item and that I already returned it, which I hadn't. I had my receipt with the items and box that was unopened. I still had one month until 90 days and she was not willing to return it. I asked her to get someone else to help. Finally they figured it out. After she handed me the change, without saying anything she disappeared and I was left standing there and still had a purchase. She was unwilling to help, rude and incompetent to do the job they are hired to do. They treat shoplifting gangs better than paying customers. Another person in returns said she was helping out from a different department, so wherever she belongs in that store she's a terrible employee.
-
March 2024 by Dorothy Greenland
I've never had any problems at home depot.
-
March 2024 by Julie D.
Hands down the BEST EXPERIENCE at this Home Depot this evening. Not sure who was helping us, probably the on duty Manager, was incredible. We were there for specific light switches and he climbed a ladder to find additional in stock. When the quantity wasn't enough, he went out of his way to look for additional in stock items and was all around incredibly helpful and personable. Felt like we were at Nordstroms. Ha! Thank you for making my hubs and my kid-free Home Depot Date Night running not-so-fun-and-sexy errands pretty damn awesome with simply being a kind and genuinely great human being.
-
February 2024 by Julio Enriquez
Large store of construction and home products, I went to see prices for refrigerators that had something for everyone, clean premises, good service, parking spaces. I recommend this city of Newhall CA.
-
February 2024 by Bob Fox
Came in to buy a new refrigerator. Met Jesus in the appliances and flooring dept. Knowledgeable, friendly, and concise. This Home Depot is getting better & better as they hire more capable people like Jesus Contreras.
-
January 2024 by Rachel Eva D.
I had the best experience shopping here with Chris Carson help! it's wonderful to see there is still good customer service in the world. thanks Chris for taking your time to really provide excellent support and assistance. I will go out of my way to shop at this Home Depot in the future because of this high quality customer support
-
January 2024 by Jonathan L.
Do yourself a favor, just go to Lowes or somewhere else .... 100 employees around on their cell phones chatting, noone can help you , and the guy that answered a question.... gave me the wrong information... how can you work in the qood section and not know where sandpaper is ... I was 2 mins behind on the truck rental and the little unhappy big boy at the rental charged me for the full day , even after the morning manager Said it was cool if I was a couple mins behind because of where I was going ... Saw was not working, in a place that sells wood retail the bench saw wasn't working, think about that ... Absolutely noone that works here is remotely helpful . Do yourself a favor , go somewhere else , you will be grateful you saved yourself from this , the most unhelpful store ever ...
-
January 2024 by Scott K.
My God I couldn't believe it they made stuff so easy it was as if I was going to the customer service Mecca of the entire world The and Hand customer service provided to me by the gentleman known as Sam was unbelievable I came in not knowing anything and just got the product knowledge that I needed in order to make my home improvement dreams come true all with great prices easy parking this is probably the best Location on the West Coast highly recommended recommended Shout-out to Angela and Alex for helping too!
-
December 2023 by Curtis B.
Nice store, not overly crowded. Nice staff and large selection. Great place to get a Christmas tree as well
-
December 2023 by Anthony Ortega
I wish I can give this Home Depot zero starsPeople here are so lazy and on the phones FaceTiming. Manager needs to step up who ever that lazy person is.I’ve waited an hour for tools that person never came. I asked 5 people for help, and all they said this is not my area I’ll call someone. I spent 2 hours shopping and ended up leaving everything in the cart, left with zero tools.This Home Depot is a joke! Never coming back and if you need help don’t bother coming here.
-
November 2023 by brittany newell
Beautiful plant section at great prices. I came here today and took pictures of all the plants that I am interested in and I’m going to go home and look at my backyard and make a final decision.
-
November 2023 by Bhome Realty & Finance
Never order anything from this home depot. They are incompetent. I placed a window order, they told me it was delivered, I went to the address it was supposed to be delivered to and it was not there. When I called they said oh, the driver took it to a completely different address that had nothing to do with me. After 2 whole weeks of calling and going to the home depot, they finally picked up my windows and brought it to the right address. I went to check to make sure they had the correct order, I was not surprised to see that they were missing one of the windows I ordered. Keep in mind this was a custom order and I had been waiting for theses windows for over a month. Now they are giving me the runaround about having that window ordered. By the time they order it again and it gets delivered, they will have delayed my construction by 2 months. This is unexpectable. Save yourself the trouble and don't order from home depot, or at least go to a different location.
-
November 2023 by Chloe Combs
The customer service at this store is terrible. My husband was looking for something and asked the manager for help. The manager then said (and I quote), “Look for it yourself”. Absolutely unbelievable. After fending for ourselves, he asked the same manager again who then got upset that he couldn’t find it. My husband then asked someone else who helped him find it in just a minute with no issue. The fact that there are multiple reviews regarding the negative customer service, shows how much Home Depot doesn’t care.
