Galpin Lotus in Van Nuys offers a high-quality experience for car buyers and owners. Customers can shop online or visit the dealership near Los Angeles to test drive luxury Lotus vehicles, including certified pre-owned cars available for sale. The dealership’s service center is highly regarded for using only factory OEM Lotus parts and providing excellent maintenance and repair services. Customers frequently praise the staff for their professionalism, communication, and helpfulness. Justin Permijo is often mentioned as a knowledgeable and friendly salesperson who goes above and beyond to assist clients, whether helping with car orders, answering questions, or providing updates on vehicle arrivals. Many reviews highlight his straightforward approach, accommodating attitude, and genuine enthusiasm for cars, making transactions smooth and enjoyable. The service team, especially the service manager, is appreciated for consistent updates, reasonable estimates, and extra efforts such as vehicle pick-up and car cleaning, which build trust and confidence in the dealership. Customers also value the dealership’s welcoming environment, with some noting that even hesitant car buyers feel comfortable and reassured during the process. Overall, Galpin Lotus is recognized for its professional staff, quality service, and dedication to customer satisfaction. Whether purchasing a new or pre-owned Lotus or seeking expert maintenance, customers feel confident and satisfied with their experience at this dealership, making it a top choice for luxury car needs in the Los Angeles area.
Very smooth and easy purchasing process. Excellent service from both Steve and Johnny.
February 2025
Justin Alexander Permijo did an excellent job, provided timely and consistent customer service, and was a pleasure to work with while working with me on ordering a new Emira First Edition. I would recommend Justin to anyone looking to purchase a car.
January 2022
I love galpin and especially Shaun the salesman there. I already got my aston martin from him, which was a simple and straightforward process. When I look to purchasing more cars, I will go back to galpin for him. 5 stars no doubt!
