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March 2024 by sue tal
Jesus and Jaime took care of my tire problem not only that they also did car diagnostic for any car issue and informed me that it is a courtesy service which I am really appreciative so I will be aware of incoming car problems. Highly recommended Firestone in Van nuys . Thanks
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March 2024 by L.Ruby galvez
Thank you very much Jesús Gonzales here's a great person, thank you for your help God bless you all, you are good people, I recommend you 100 percent
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March 2024 by Anthony Mcbride
Service was fast and friendly. I always come here for my service.Tony
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February 2024 by Alex Kauffman
Great service as always
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February 2024 by Kadin Spratlen
Always a pleasure getting my car serviced here. Great service.
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February 2024 by Liliya Chochua
Our 1st time using Firestone services. The staff were friendly and the service we received far surpassed our expectations. Inspector Natalie was very helpful. They took good care of our car and returned it quickly.Me and my husband would recommend them to anybody!
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February 2024 by Adrienne Hursh
Over time this location has been consistently helpful friendly and as efficient as possible.
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February 2024 by Ivelka Reyes
Jesus was very knowledgeable and accommodating
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January 2024 by Alexander Sanchez
Too expensive better costco
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December 2023 by Gary
Great experience as always. Luis got me in and out earlier than expected. The staff at this location is knowledgeable, diligent and kind. I have been going there for years. They are honest and seem to be prudent and concerned. I have always had excellent service and by listening to them have gotten great deals on tires and saved money over the years. This place rocks!
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December 2023 by Les Brandt
Firestone Van Nuys helped resolve an issue that another "tire company' dropped the ball on. The manager at Van Nuys Firestone. Jesus and his team quickly fixed the problem and even gave a generous discount! I immediately had them go ahead and give me an estimate for a full and complete brake job now as well. When you find a place that WORKS...stick with them! Great job, Jesus.Les Brandt
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December 2023 by Evelyn Gray
Nice staff always. Car ready on time. Love that I can walk to a favorite restaurant, The Grain Cafe and have breakfast while I wait.
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December 2023 by Rui Lin
Knowledgeable and professional mechanics. The service and people were miles better than other Firestones I’ve been to.
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November 2023 by Craig @ Cage Riot
Needed a tire and took my call and made a same day appt and replaced it as promised very quickly. I have been to 4 different Firestones in 4 different states because I travel and I am adding this particular location to my go-to list.
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August 2023 by Laura Clay
Sat here for 2 and a half hours for a flat tire patch, when I asked for an update on why it was taking so long turns out they never even put it in the system so I wasted so much time for nothing! Took my key and left.Edit: they did apologize, and comped repair
