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September 2023 by Google user
Every time I have ordered from Crystal Place I have been very impressed with the customer service, quality of the prisms and the fast shipping. I think they are amazing. Thank you for being here.
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August 2023 by Sue Lee
Excellent quality crystals, especially the vast selection of Swarovski prisms.
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September 2022 by Christina Sidrak
My husband and I were gifted a beautiful chandelier and realized after assembling it that we were missing a crystal strand. I made several attempts to contact the manufacturer of the chandelier for a replacement, but never heard from them.I scoured the internet for a replacement and found something comparable on Crystal Place. I placed my order on Friday and it arrived so fast (the following Monday)! The crystal was practically identical to the one we needed and now our beautiful chandelier is complete. Thank you for an excellent buyer experience!
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September 2022 by Susan Wiesbrook
Great place to work with. Very efficient and professional yet personable. Al went above and beyond to help find crystals for my chandelier that I couldn't find anywhere else. Highly recommend The Crystal Place.
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August 2022 by Susan W.
The Crystal Place is great! Al has gone above and beyond in helping me find crystals for a chandelier that I could not find anywhere. He is very efficient and courteous. He gets in touch as soon as he can with answers (there's a two hour time difference). I've really enjoyed working with him and this company.
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March 2022 by Monique R.
I'd give 10 STARS if I could! Exceeded my expectations! EXPERT CRAFTSPEOPLE with the EXPERIENCE and RESOURCES to totally remake my two chandeliers. And I'd trust them to handle my two Schonbeck Swarovski chandeliers, too. Of course, why not bring your precious crystal chandelier to a place that actually makes crystal chandeliers? -duh. I needed the color of the metal frame of my chandeliers changed from a bright gold to a bronze color with some gold flecks. In addition, I need all the pins that connect the crystals changed from gold to silver. We're talking tons of crystals, hundreds of pins, this was a big job. I was blown away by the level of service and attention to detail given to my project. Al created 5 or 6 custom color metal samples for me to choose from based on what I thought I might like. My chandeliers turned out absolutely beautiful!! They honestly could not have been re-crafted any better (and I inspected everything closely.) Al is knowledgeable about the different crystals and the regions of the world they come from and also knows so much about Swarovski, my favorite! He gave me a tour of his showroom with many fixtures and a very large selection of crystals. If you have a chandelier that needs some TLC or even a major overhaul, like mine, this is the place. Don't waste your time calling and running around to different places like I did. REALLY GREAT WORK and FAIR PRICES = WIN
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August 2021 by Victoria Victorious
It wasn't easy finding a chandelier store that sold a multitude of findings and an assortment of crystals for restoring an old Schonbek chandelier - until I found the Crystal Place. Al Iryami, is extremely knowledgeable about all types of lighting - as is George, his assembler. His store is located in an industrial area & not along a main boulevard - but don't let that deter you. There's a small showroom, with really beautiful lighting on display & even more items housed in the back. Every fixture I saw looked luxurious, yet wasn't outrageously priced. I also purchased several contemporary fixtures, along with Strauss Crystals, bulbs, and bobeches. Lots of high quality items at a reasonable price - nothing looked chintzy or cheap. On my follow-up order - I asked if it could be shipped. A couple of days later, I received a meticulously packed box. Al, gave great advice about how I could improve the design & the look of the chandelier by suggesting an alternative to using open clips on the inner rings. A REALLY wonderful suggestion that made it look better than when it was new. He encouraged me to "make it my own" and not be afraid to make modifications along the way, which was quite freeing. He was patient and took time to ask questions. Crystal Place was the only place I contacted that had everything I needed - and knew what I was referring to. Surprisingly, not everyone I called - did. But more than any thing else, it became apparent right away this is a person with great integrity. He didn't suggest gratuitous extras to make more money - which he could have done. He told me the truth, gave practical advice, and really has an eye for what looks good. The best chandelier place I found in Los Angeles.... I have added some photos of wall chandeliers on display in the Crystal Palace showroom. The photos don't do them justice. Everything looks very elegant and expensive, yet the prices are VERY affordable considering the quality. If you're buying crystals, or findings to restore antique fixtures, or complete contemporary chandeliers fully assembled... THIS is the place. I spent a lot of time and searched all over Los Angeles trying to find a one stop shop. I found it. I LOVE this place!
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February 2021 by Michael M
Al is such a pleasure to work with. This was my first experience with this company. Fast shipping on my order. One item was missing. I sent an email. He responded right away. Item came a couple days later. Can't say enough about the customer service. First rate all the way! You will not be sorry doing business with the Crystal Palace!
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January 2021 by Ronald Edge
Crystal Place is the BEST! Customer service goes above and beyond the norm. Courteous, friendly, and very helpful. (I would give 10 stars, if possible!) Very fast shipping. A pleasure to do business with. Thanks Al !!
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January 2021 by Ariana Smith
I brought Al an antique chandelier that was in considerable disrepair. Al went above and beyond to restore it to its original beauty. There was a fracture in one of the arms - he fixed it to where it is no longer noticeable, updated it from European to American standard with LED light bulbs, and replaced the crystals with the most beautiful Swarovski crystals!Al is a true craftsman and I highly recommend him and his services.
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July 2020 by C D
I'm so impressed!!! This place is a complete gem! They have EVERYTHING you need regarding your chandelier!!! I've now taken 4 chandeliers here and they've helped me replace crystals, re-wire and restore. The Crystal Place is my one-stop shop for everything with my chandelier. Everyone here is so nice, knowledgeable and fast. I can't wait to find my next chandelier I can refurbish with The Crystal Place!
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June 2020 by Violet Keys
Order arrived on time and in excellent condition. I'd shop with this seller again.
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June 2020 by Mek k
Amazing crystal for my Chandelier!! Super fast shipping! Awesome customer service! Love you guys! Thank you so much for everything!!
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February 2020 by Derrick Urbanczyk
Best crystal selection and asscories in california. Always friendly and fast service and shipping. I will always be a return customer.
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December 2019 by Pamela Moehlman
Just received my order and everything was gorgeous. Fast service ( just a few days ) and the packaging was impeccable. These people really care about their customers. My crystals are perfection , the light refracting off of the lovely shapes what a joy. I’ll be ordering again. Thanks for making my holiday brighter. Pam
