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November 2023 by Jennifer May
I have. Even to two concentra doctors for a work injury. Neither took me seriously. The second didn’t even do a physical examination of my wrist and they both diagnosed tendonitis and sent me back to work without telling me to war a brace or anything. Went to Kaiser and the doctor there was appalled at the lack of a real examination and the fact that they sent me back to do the job that caused the injury in the first place with very few restrictions or even being told to brace it at work. They definitely are working for the companies, not the people who are injured!!!!!
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November 2023 by banda tulanda
What a terrible experience! I came in for a new hire drug test and physical. I arrived at 1:50 pm, but I didn't see the doctor until 3:45 pm. The place wasn't busy, but the front desk and medical assistants were unhelpful and inattentive. I had difficulty filling out the application on the tablet and needed assistance, but none of the front desk staff were willing to help. They kept telling me I was doing it wrong. It took me having to request a manager to get the necessary assistance. The process to fill out the form took only 5 minutes once the manager helped me on the computer. The lack of communication and customer service here is a joke. I'm over 60 years old and not very tech-savvy, so I expected better support and guidance from the front desk. I definitely would not recommend this clinic
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November 2023 by Martin Hernandez Garcia
The guys did NOT know what they were doing. I had to do the phone text registration 4 times because “I just wanted to see something” said the nurse. Legit made me wait while they all had a conversation about owing and buying a house. Definitely these nurses are worries about helping out people. Mind you there’s only 3 of us in the waiting room and 3 of them in the front office. Plus the ones in the back. You can’t tell me y’all are backed up. Thanks for the hour plus wait for just the 2 second stay y’all did
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November 2023 by Tom White
Everyone there was very friendly and helpful. They made me feel at ease and explained what they were doing and follow up care.
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November 2023 by CLAUDIA Ortega
11/10 came at 6pm and they did not accept me because they were busy and they closed at 7pm. I returned sat 11am, was informed wait was 3hrs because an md did not show up! Very frustating after I was finally seen . All the staff was nice and profesional. Bad service as far as wait time and not having another md to cover an absent doctor.Physical therapy evaluation is a week after? Because they are tending to 3 locations! Lets get more staff in to treat patients like me that are in pain.
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November 2023 by K S
Dr Mi is an amazing neurologist. I have been a patient for years. She has fixed me and made my severe migraines manageable after suffering with them since teen years. What did I wait for so long ( decades)? So much time lost! Dr Mi literally helped me regain my life back after escalating therapy until it was under total control. She is super knowledgeable, personable, up to date with the latest guidelines. Life saver!!!! Thank you Doctor Mi!
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November 2023 by Marietta P. -USA-
My first visit had long waiting time to see the doctor but the clinic is clean, friendly & professionals staff members and the doctor was knowledgeable and did the right treatment to gave me leave feeling better. Parking was no problem and free. A very pleasant experience and I can recommend this clinic with a 5 star rating. Thank you.
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November 2023 by Zareh Petrosian
Lynne, my physical therapist, outstanding service, very knowledgeable, professional and helpful.Dr. Marjan, very professional, outstanding service, I actually felt she cares about her patient, in fact, every associate that I’ve encountered or interacted with at Concentra has always been professional and helpful. Keep up the great work. Team Van Nuys!?
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September 2023 by john santos
Fast easy service. Very profesional. Clean facility. Friendly staff. Went for pre employment work, took minutes. Excellent place. Highly recommended
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September 2023 by Kimberly Burnett
I always look forward to b this location for my testing. This site is EXTREMELY efficient; I rarely wait longer than 15-20 mins & the staff is extremely knowledgeable & friendly. If only the Valencia Rye Canyon Concentra (closer to where I reside & frequently visit) could be more & as expedient.
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September 2023 by carmela ghailian
I went in for a tb test and physical. The doctor was very nice and I didn’t have any problems with him. The technician however gave me a shot without cleaning his hands or putting on gloves. Then proceeds to wipe the injection site with his dirty finger. Not to mention the injection room was filthy with a used needle sitting right next to be with some bloody cotton balls. To say the least I was traumatized I will never return here.
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August 2023 by Juliet Hall
I had a good experience at Concentra. The employees are very nice. Once you enter the building they will greet you with a smile. The gilr employee who helped me for the form gave me a clear instructions how to fill it out. Then the guy who helped me for the test was nice too. The way he speak to me was very calm and clear. He made sure that everything was correct and signed before i left the room.
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August 2023 by rosemery's world
This place runs with rude nurses!! They don't have manners its not the patients fault they have an attitude or someone gave them an attitude they take it out on the patient..I was already waiting there for an hour I told them do they need my urine for the test they said not yet as I was drinking more water i went to the restroom and thought maybe by the ti.e they call me I should be going again..when the jurse ask me to did you just go to the restroom I said yes because you just told me it was ok that it wasn't my turn and just processed to give me attitude and make faces.. is either yall need to get a better or just don't be there if you don't like you're job!
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July 2023 by Diane Freeman
4 hour wait to be processed in and out. NP who did my pre employment physical never used a stethoscope. Didn’t listen to my heart or lungs. Radiology Tech did lab, vaccination, and everything else; was efficient and professional. Sat in an exam room 45 minutes. No came in to check on me or give me time delay updates.
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July 2023 by David Kramer
So… there were a lot of nice employees there, but first, I had come to concentra two separate times on two separate days because they kept telling me that they “couldn’t find my authorization”.So this is the third and final time I had to come to concentra to do a physical. We started doing the tests… one by one… and I did great on all of them I believe except when they tried to draw blood from my arms. They NEVER found a vein, poked me 7 different times attempting to draw blood. At the end of the physical, they told me “you need to make an appointment at Quest Diagnostics to have your blood drawn.So all of this was pretty intense, and EXTREMELY ANNOYING, because now I’m going to a completely other facility today so they can take my blood. Not the best expierence.
