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October 2023 by Rennie G.
Had a great experience here. David took care of my car, and it was the first time I ever came to this shop. He also gave me a list of items I should take care of soon. The price is fair, and I shopped around before I took our Lexus there.
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August 2023 by Daniel Lloyd
I took my car to AutoAid twice.Once after my battery died and second time when I cracked my oil pan.I was very happy with the work they did.The did great quality work and got my car back to me both times quickly.Their customer service was polite and professional.I would highly recommend AutoAid to anyone that needs car work done.
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August 2023 by Daniel L.
I took my car to AutoAid twice.Once after my battery died and second time when I cracked my oil pan.I was very happy with the work they did.The did great quality work and got my car back to me both times quickly.Their customer service was polite and professional.I would highly recommend AutoAid to anyone that needs car work done.
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August 2023 by mark burrell
I Went to auto aid, based on reviews, not knowing what to expect. I just needed a simple oil. Change It was a very relaxed, chill atmosphere. Everyone was very professional, very polite. I cannot recommend them enough very impressed.
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August 2023 by Josh Mac
This will be the second time I have taken my car here. John and lucas have been super kind and helpful. They have fixed my turning signal without charging me or letting me know they did it, says a lot about the people working there. My car drives wayyyy better and the prices are very fair.Services: Tires
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August 2023 by Nelson Mejia-Gonzalez
They were so kind and helpful! They even inspected my car and sent me a pdf of what additional work needs to be done along with estimates. Will definitely be coming back, thank you AutoAid!
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August 2023 by Brian Conklin
I had overheating problems. So they replaced my water pump and and hoses and belts. While they were checking out my vehicle they noticed that I had a broken sway bar bushing and recommended I have that replaced as well. They competed the job all in a few hours which was a nice surprise. No complaints. I would recommend AutoAid to anyone.Services: Auto water leak repair
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August 2023 by Fatal S.
JUST WHEN I THOUGHT MY FAITH IN HUMANITY WAS LOST -- David reaches out to make my bad situation better and delivers! He communicated with me, refunded my expenses and helped restore my trust in what real customer service really stands for!Competitors take note of this true class act.***Thank You AutoAid***
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July 2023 by Mark M.
Only great experiences over the years! AutoAid staff has always treated me really well, been honest, and very thorough. I appreciate that a ton
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July 2023 by Richard W.
Hands-down the best repair shop that I've ever been to. I had a popped tire and a nearly obliterated ran. Not to mention the fact that my ABS cables were completely destroyed. Not only did they get me parts on my budget and repair my auto brake system, but they did it in a timely fashion and in a creative way that was unique to the circumstances that I am in. I could not recommend them highly enough John and the rest of the group are complete jams, I highly recommend them, I will be going back to them for everything from here on out
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June 2023 by Vicki van Tamelen-Hall
They polished yellowed front headlights and repaired 2 key remotes for my 20 year old Lexus for under $100. Saved me thousands as quoted at the dealer! In addition, they refilled all fluids and put air in my tires without asking and charged me nothing extra. Great guys!
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June 2023 by thedavegreen50
AutoAid performed a very thorough vehicle inspection for me prior to purchasing a used car. Their report was very detailed and included pictures. Their mechanics and management were very professional and easy to work with. I highly recommend a Autoaid.Service: Vehicle Inspection
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June 2023 by Jason K.
(From my experience two months ago)I've been coming to this place since they were at their old location. They've always been friendly, honest and excellent at their jobs. My only tiny disappointment comes from my most recent experience: I saw they were offering a Cheesecake Factory coupon for reserved appointments, but nowhere in the email nor on the appointment pages did they say anything about minimum cost required to qualify. I asked them about it and they said the overall cost has to be over $120, whereas they charged me under $90. While I'm glad that I got my maintenance done by a reliable crew with a reasonable price, I'm a bit bummed out by the technicalities. Hope they'd be able to clarify that more in the future.
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May 2023 by Ari Nee
Complete rip off! Not only was I way overcharged for an inferior tire (Hankook) to my original manufacturer tire (Continental ProContact RX), I feel I was lied to because I was told that this is a comparable tire, just a different brand; that is not the case! The replaced tire is not just a different brand, it is also a different tire rating (92V Hankook vs 96W Continental ProContact RX) which my car’s manufacturer (Tesla) does not recommend, nor will my warranty in case something happens and they see that a non-recommended tire was used.I will be honest, the business did tell me if you want the original Tire it will cost you $501 vs the Hankook for $282, albeit still way overpriced (just search the web and you’ll see why AutoAid is waay overpriced). Also, I guess to their defense, the owner did specifically say: “I understand we may not be the cheapest…”.I get it, I was given the option of getting the original tire and, understandably, paying the price for it if I want to vs getting an alternative brand (Hankook) at a much less expensive price.My issue is, why lie to me and tell me these are the right tires for your car but a different brand and then sell me a tire with a completely different speed rating that can potentially jeopardize my safety.As a side note, there was another customer there with me who was simultaneously complaining about being overcharged for replacing his headlights, which again is the business’s prerogative; it’s his business, and he gets to choose the price, if you don’t like it, go somewhere else. However, I just want others to be aware of this, as there is no sign or disclaimer that warns you that “you may be overcharge”.I’m hoping an escalation to the California Bureau of Automotive Repair, BBB, etc. won’t be necessary and I will call AutoAid on Monday, as they are closed on weekends, to explain the situation and give the business and honest chance to correct any misunderstanding because mistakes do happen and most businesses are not I’ll-intended and I don’t leave AutoAid intended to necessarily fool me since they have generally decent reviews.I will try to update my posting once I have a resolution or an update.Service: Tires
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May 2023 by Jordan Pope
AutoAid does good work and they're always quick and honest. I've been twice now for oil changes and I always have a pleasant experience. The inspections they conduct are thorough and flag and highlight anything that needs attention, or is otherwise noteworthy. It's really convenient to be texted/emailed the full report. Most recently, AutoAid caught an issue I had with my car's AC condenser and they mentioned the work to replace it would be free if I take the vehicle to the dealership, due to an extended warranty for the specific part. Many thanks, I'll be back!Services: Vehicle Inspection
