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January 2024 by Culen J.
Called in Sunday (1-28) for a quote on a new lightning port for a 2nd Gen iPhone SE. The price was competitive, but I was politely informed the bulk of their repair staff was unavailable that day and to come in the following day. Enter the next day and during the diagnosis/intake of my device I was asked to wait; Turns out my lightning port was just packed full of lint and other debris. The employee (I should have asked for a name -- d'oh!) took it in back, picked the crud out of the port, shot it with an air compressor, and in a matter of a couple minutes we were back in business. I asked if there was a bench charge or if they'd like a tip, to which they refused. When I inevitably do need a cell phone repair in the future I will absolutely consider returning.
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January 2024 by Stevie Re
Very nice people. Great service.
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November 2023 by Steven F.
I went to the store with low expectations, didn't want to pay much, and lo and behold the technician removed a broken screen protector that cost me $20 to replace! That just made my day!
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November 2023 by SlickStyles (SlickStyles)
Honestly, not even a customer but I called with a question to sell an iPhone 15 pro max for parts and they don't buy phones but the guy took the time to ask anyways and was extremely friendly <3 compared to the 5 other places I called and got attitude for no reason. So I am gladly taking the time to leave this review and say thank you for having such great customer service, even over the phone!!!
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November 2023 by GREG GOLDEN
I needed a basic (used?) iPhone immediately as a temporary phone while changing providers. This shop had one, on a Sunday, and proved its working condition when I purchased it. Price was not cheap, but fair enough. And the phone did the job.
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October 2023 by David H.
I was having a problem with the charging port on my phone. I had tried a U Break I Fix and they had told me the port was carroded and would have to be replaced and that they couldn't do it. I called the Cellphone Guys and they could put didn't have the part on hand. I went it to pay for the part in advance and the man behind the counter examined and then cleaned out the port and it works. It's nice to find people who know their stuff. Thanks for the help.
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October 2023 by Kevin R.
Very fast response on Yelp. Went in the next day and the salesperson was very kind and provided an iPhone battery replacement for my father while I was waiting. Definitely would recommend if you need an iPhone repair and you don't want to deal with the Apple Store. Super great customer service.
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October 2023 by Fred S.
The dude did a great job with fixing the screen on my iPhone, he did it in the time frame he stated it would be done by,so give : ..
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October 2023 by Jj K.
THIS PLACE ROCKS- PROFESSIONAL AND FRIENDLY SERVICE - also great neighborhood. I'm an older person so it's helpful to me to come to a solid place that is clean, professional and where the folks are kind and helpful with clear explanations. Screen repair of recent cell phone. Do not hesitate in coming here. They should be rated #1 so every one keep putting up reviews!
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September 2023 by Tifany D.
I popped in at 7pm to get my iPhone camera glass repaired. They quoted me $60 and had it done in 30min! I also appreciate that they were transparent with me in saying that the glass they will use is aftermarket and not original Apple. Really honest customer service, friendly and efficient. I would come back there for any phone repair needs! They accept credit cards even if the repair ticket says cash and debit only.
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September 2023 by MTG legends
there screens are cheaply made scratch easily crack easily and get pressure highlights i don't recommend. Go to the apple store and pay the extra hundred its worth it a million times over.
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September 2023 by Jacob M.
Gokor helped me out I came with a pre bought blue light protecting screen and he installed it with perfect precision. Other stores were charging me an arm and leg. This store was cheap and efficient. Thank you Gokor!
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September 2023 by Greg G.
We were desperate to get a backup phone for a few days (until Consumer Cellular would unlock our "unlocked" iphone 14). Just needed a used iPhone new enough to accept an E-sim. LJ was there for us, explained the phone, and 10 minutes later, I had what I needed. Very knowledgeable guy regarding mobile devices in general, and the quirks of each. He has seen it all.
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September 2023 by Cris H.
Honest guys doin honest work. Hassle free , not over priced, got my phone fixed the same day. Would recommend .
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September 2023 by Zero Gravity
I am utterly furious with the phone repair service I recently used. I entrusted them with fixing my phone after it accidentally fell into the pool. Before taking it to them, I even took the initiative to carefully remove the back panel using a hair dryer, hoping to mitigate any further damage. However, my efforts were in vain.To begin with, the repair process took an exasperating two weeks, during which I anxiously awaited their call. As the days went by without any communication from them, I decided to take matters into my own hands and visit their facility in person. But to my dismay, I was informed that my phone was still not ready. This was a major inconvenience for me, as I had to make time in my already busy schedule to make the trip.Finally, after an additional week of waiting, I went to pick up my phone, and what I discovered left me dumbfounded and infuriated. They had returned my phone to me without the back panel at all! How could they have neglected such a basic component? When I questioned them about it, their response was even more disheartening – they admitted that they couldn't identify the cause of the breakdown. So, not only did they fail to fix my phone, but they also couldn't provide any explanation for the issue.The level of incompetence and lack of professionalism displayed by this service is beyond belief. I can't help but wonder if these technicians are unfamiliar with proper business practices in America or if they simply don't care about providing quality service. It's akin to entrusting a broken car to a mechanic, patiently waiting for repairs, only to receive it back in the same damaged condition without a bumper.This is, without a doubt, the worst service experience I have ever encountered. I strongly advise anyone considering this repair service to look elsewhere. Save yourself the frustration, time, and money by finding a more reputable and reliable option.
