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March 2024 by C Penn
Consistently leaves packages by road in drainage ditch while rainwater is running into it or there's standing water.App will say package left on porch.
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March 2024 by Joe P
5 stars because Moody is so helpful and kind. He should run the entire show. His attitude and customer service are so far beyond any postal employee I have ever encountered. Give this man a raise.
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March 2024 by Love 70s
What is the deal when it comes to getting a package delivered? Twice in 45 days the package was not delivered when scheduled, and one package shows on 2/26 it’s being delivered on FEB. 16th !!!! It was due to deliver more than a month ago! I’ll be filling a formal complaint. Ridiculous!
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March 2024 by Liz C.
(Already filled positive review on the survey given on the receipt, but decided to leave a review on here too.)- I came here for passport acceptance by appointment and I believe Moody was his name, helped me and my brother & toddler. He was very patient with us. He was easy to explain things to and easy to understand. Glad I had all my needed documents with me, it definitely makes the process easier having everything ready. He helped me very well overall and I’m glad we had his assistance. Thank you Moody!
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March 2024 by damien crim
Cynthia was a lot of help getting my package shipped out on time
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October 2023 by Willie A
I recently had the pleasure of visiting the local post office, and I must say that the service provided by Janet was absolutely outstanding. Her exceptional professionalism and dedication made my experience truly remarkable.From the moment I stepped into the post office, Janet greeted me with a warm smile and a genuine willingness to assist. Her friendly demeanor immediately put me at ease and created a welcoming atmosphere.
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September 2023 by Tina Knight
Don't even know where to start. Very inconsistent mail delivery. Sometimes packages are left at the door, sometimes they leave by the mailbox next to the road. Have had packages stolen as a result. Several times packages have been delivered late because for some reason they get sent from the Valley Center post office to another distribution center, then back to VC. (WTH?!)
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September 2023 by Owen D.
Valley Center post office.Packages get left by the mailbox on the street 350 feet from my house.Neighbors mail delivered to me and my mail delivered to them quite often.Certified letter notices that read "sorry we missed you, no one home" left in mailbox, meaning that the carrier never bothered to drive up to the house to check if anyone was home which my wife was/is.Upon calling the valley center USPS was told that if the carrier hears dogs they do not have to get out of their vehicle. I have 2 dogs (bot h small and harmless) that are in the back yard behind a fence... this post office needs an overhaul or at least some oversight.People are paying for delivery service not a notice to drive to the USPS and pick up your package/letter.
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August 2023 by Blake Vincent
Gave away my packages worth over $100 to someone else.
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August 2023 by Kermit Pollard
If I could give no stars.. I would.Mail is inconsistent at best.. never know when it will show up.Cannot count how many times my mail and others have been delivered to the wrong address.. I would say at least 5 to 6 times a week I get someone else's mail.. and they get mine.. Packages go undelivered or re routed. Many packages arrive at valley center and are sent back to distribution centers to be redelivered because they are lazy and dont care about customers at all. Call and they say the standard lines and could care less you are waiting on something important. All of them should be under review or replaced.
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May 2023 by Jack S.
I dropped off some prepaid packages to be mailed on Saturday afternoon. It's Tuesday and I see they still haven't been scanned when I came to drop off more, and anyone with long arms could simply reach over and steal them from the cart. Do not rely on this location for anything business related, they have no accountability. I waited in line and asked the poofy haired old lady up front why my packages aren't inventoried and out in the open, she said "nobody has gotten to it yet, but they will." When I asked again for a timeframe, she just said "whenever they get to it" and called the next person in line. I will gladly take my business to Pauma from now on.
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May 2023 by Yvette Romero
Passport people here need to be thoroughly trained!They missed paperwork that delayed the processing of my passport. I would not have been accepted for the appointment without necessary paperwork. I was also not over the counter putting the packet together. I paid and was made to believe that everything was ready and in order. Now it's on me to do what this man didn't do, and it's his job! He got paid and didn't even thoroughly complete the service.
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March 2023 by Monique Mendoza
Had a gift card stolen from birthday card. Was placed in a P.O. Box so only one who had access to it was an employee. Even beyond the theft, the service here is terrible and they lose packages all the time.
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March 2023 by Erubey Garcia
Good afternoon, today 3/10/23 at 4:30pm is a rainy day, I saw through my security camera that the mail had arrived, I opened the gate for them to enter, they didn't care and left the package outside. my packages got wet half of the product is damaged, there are already several packages that damage me and I'm already tired, I am a disabled person and all the time I have to bother my neighbors because their workers do not do their job well or do it badly earn, as if they did not receive a salary for it.
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October 2022 by donny blaze
I have had some very unpleasant experiences at this location, but I don't see the old workers these experiences occurred with. Today Janet took care of me as I was there to send out a package to Connecticut. She was very friendly and definitely brightened my day. She was fast, and informed me on all my options for this package. He smiles and amazing personality was the highlight of my experience. We just need 10 more Janet's. My old review here was a 1 star, and it changed to 5 today. She is an asset to the company and I hope this review is recognized. ?????
