-
June 2023 by Gordon S
My name is ***********************, my wife (64) and I (62). We purchase a 6 piece sectional couch from ******* ********* ********* on 8/25/22, we paid $4534.61 for the entire set. I have called this store on 3 separate occasions to correct the issues we had with the couch. Call #1 a piece of support wood fell off the bottom of one of my recliners, I called and spoke to owner ***** he was suppose to send a repair representative, never did! then a found a fading spot on the leather that had some type of polish covering it. Call #2 spoke to *****, he stated he will send someone out to repair the issue, he never did. On 6/18/23 I set on of the sectionals that does not recline and the entire back of the non reclining sectional fell back into the recliner position. My wife and I are empty nesters, our kids are adults and do not live in our home any longer. It is only my wife and I been sitting on the furniture since we purchased the couch less then a year ago. I called VFG on 6/19/23 spoke to ******** told him of my issue about the broken back of the couch, I also told him we have a wedding shower plan for 7/15/23 for my daughter and they need to repair these issue immediately. *** laughed about my statement and told me he would have the Owner ***** call concerning repair. It has been a week and I still have not heard from the owner or a repair representative. I told ******** will report this issue to BBB and he did not care. I am tired of trying to come to amicable solution. I want my $4,534.61 charged back to my wife's credit card immediately, they could have this faulty furniture back. If any questions or concerns call me ***********************, the receipt ********************** with this matter. The sooner I get this store out of my life the better. I give the worse rating they can receive, no stars! Thanks *********************** 6/26/23
-
June 2023 by Ashley Johnson
Service was great! I purchased two beautiful power reclining sofa and loveseat in February of this year. I’m rating 1 star because I called to find out their return policy and two associates were rude to me. I was told the return policy is only 30 days. I wish this was told to me when they were gladly taking my money. It’s on me because I should have asked but when you’re excited you forget these things. Oh well this is what happens when I stray away from Ashley’s Furniture. I won’t purchase from them again nor recommend them to anyone I know.
-
May 2023 by Lisa B.
I have bought many peices of furnitire over the years. They are super helpful, and no pressure. They have so many options, and fabrics too! I found a chair my husband liked, but he picked the worst material, luckily they found a perfect compromise! His orange chair, my shade of orange (thankfully not as neon as he picked) and fabric. (this is what i get for letting him pick a chair LOL). All the furniture is still going strong with a full house of animals, and kids and rowdy friends 7 years!
-
April 2023 by Coco R.
This furniture store never disappoints! I will look everywhere trying to find something and I always end up coming back to Vallejo Furniture Galleries! There prices are great! And not to mention they always have something nice and perfect for your home. Thank you!
-
January 2023 by VINCE LUONG
These are my people, the furniture is everything it needs to be. I shop here on a semi-annual basis and am consistently surprised at how they endure the elements to deliver top-notch customer service.
-
December 2022 by Vinividivici Lucille
These are my people, the furniture is everything it needs to be. I shop here on a semi-annual basis and am consistently surprised at how they endure the elements to deliver top-notch customer service.
-
November 2022 by Mark Balfour
Love the store that got a lot of different pieces you can choose from and there are good prices to very good customer service Check them out
-
December 2021 by Han N.
I've been coming to this furniture place for years. They're a great family run business. The warehouse is huge and the staff is very knowledgeable. My recent purchase was to upgrade my sofa. Dena and Holly helped us sort and picked out one of the most comfortable couches I have ever owned. My friends and family comment all the time! Would definitely recommend this place. Support your local business!
-
December 2021 by Jun C.
Best furniture store in town! Huge selection. Thanks for the help Ti!!
-
December 2021 by Nick L.
This store is huge with a vast selection of quality and stylish furniture. This is absolutely a one stop shop for all your furniture needs. The staff is also very friendly and professional. Instead of pushing me to buy, they were very committed in helping me find what I was looking for. That's something I really appreciate!
-
November 2021 by Mary V.
Great selection of furniture. The staff is very friendly and helpful. Was able to walk around showroom and browse without pressure to buy. Ended up purchasing and the delivery and cost to take old furniture good price. I will return to buy again. I recommend this store!!!
-
November 2021 by Karen Gallegos
A lot of variety and the staff are very friendly and helpful!
-
October 2021 by Heriberto Sandoval
Same day delivery and the delivery guys are extremely professional, thank you for everything Deena!
-
April 2021 by JoAnn Dunsmore
Great service!
-
March 2021 by Colleen S.
Awesome place!!! Doan is super helpful and nice. Terrific prices - great quality!! Check it out!!
