-
September 2024 by Patricia French
I have lived here 11 years and love it.
-
September 2024 by jung kang
It is well maintained and safe apartment. I like hot spas which is open year-round. Especially I like Hunter, the contact person very much. He is kind and nice, responds to email promptly, and most of all tries to help as hard as he can. I have been enjoying staying here.
-
June 2024 by Daphne Schultz
The pictures online don’t do this place justice, it is absolutely amazing! My mom and I stopped by and they were closed for another apartment tour, but one of the employees was kind enough to show us around and answer all of our questions. It was a great experience, I highly recommend checking it out!
-
June 2024 by Kari Schultz
Wonderful staff that took the time to show us the property even on a non-scheduled visit. We felt great about what we saw and all the information given. Abe, the maintenance supervisor, was very kind and helpful!
-
June 2024 by Demetria Carson
Beautiful place to live
Elegant! Secured
Atmosphere
Love it!
-
May 2024 by Ena Lew
Let me start off by saying Abe the maintenance supervisor is always on point. He is AWESOME. He is very professional, kind and loves what he does. He is quick at fixing any maintenance need you need done. He is a true asset for MG Properties. If you move here definitely ask for Abe, you won’t be disappointed.
-
April 2024 by Deya Ammar
Had to call multiple times to reach a human being.
-
March 2024 by Greenarcher707
We've had a pleasant experience moving here. The staff is highly efficient and friendly. We've had a few minor issues that the neighbor caused but Abe, Jesus and Rhonda took care of it in a timely manner. Kudos to Abe for helping assemble our dinner table, it looks great! Thank you Hunter and Gabby for helping us complete our lease application.
-
January 2024 by Maria Hurtado
Very bad , mail boxes constantly get broken in throughout the year with very few notifications from the office. No security ever
-
January 2024 by Anneliese Harlander
Excellent maintenance service! They are always quick to respond, efficient and thorough, as well as very kind. Thank you so much!
-
December 2023 by Shante Cullins
Applied November 30th haven’t gotten a call or anything about nothing. I’m constantly calling the office no one ever answers they just took my 250$ and hasn’t said anything about moving forward. FRUSTRATING I’m a single mother trying to move
-
December 2023 by Josirra86
Before you move, look at all the doors because they look for the slightest mistake to charge you. I never used a door that is on the balcony that was like storage and they charged me 90 dollars for repairs. The night before I moved they asked me for the catalytic converter in my car. and they told me that the camera does not work in that area. The pool at the farm was dirty but everything else was very good.
-
November 2023 by Anna Avendano
I’ve been here for a few months now. When I first checked out Sterling, things seemed fine. The unit looked good but when I moved in, I realized the appliances were not the same as the unit I viewed & are old. The fridge and stove had dings, and the fridge seal wasn't right, causing leaks sometimes due to condensation but I just deal with it bec. apparently it’s not grounds for replacement. When I moved in, I had to take lots of photos and send them to the staff to document the issues. I had to tell them obvious issues like adding grout to the sink & faucet, the bath tub. They painted it but left the papers and tapes, which some are still there because I couldn’t reach them.Also, when I moved in during the summer, there were tons of bugs and flies all over—both in the hallways and on the patio. It was gross. They were getting inside the unit through the front door because there was a huge gap so I had to but a silicone cover for the bottom of the door. When I told them about it, they said it's their natural habitat. They told me someone would handle the flies on my patio, but nobody came.Every now and then, we get emails reminding us to keep the patio clear, which is odd because isn’t it included in the rent to decorate how you want? The management sets a lot of rules and provides little help. They rarely answer calls, so you have to go to the office in person to reach someone.The worst was when I accidentally locked myself out. When I asked for help, they said maintenance wouldn't be there for an hour and wanted $300 just to open the door. I decided to wait for a family member with a spare key instead. Oddly, my neighbor had a similar situation, but Sterling didn't charge them. They also showed up unannounced claiming they left a note and sent an email but they never did. Or they’d send an email that there’s a mandatory fire alarm testing but they never showed up.The washer doesn't do a good job cleaning my clothes. I can also tell that the previous tenant was a smoker bec. the unit has a distinct smell affecting all fabrics I own, including my clothes. Surprisingly, Sterling took no action to address this odor before renting out the supposedly non-smoking unit.Generally, I'm not satisfied here, but I'm managing. I have to. Not sure if you’ll find something better in Vallejo for this price? Despite a rent of $1725, extra fees push it close to $1850/month. Parking isn't free ($100), which is unfortunate because there's never any parking after 9 pm. The gym smells bad, and the equipments are rusty. It’s hot in the summer so we’d have to prop the door open with the small garbage can and in colder months, there’s no heat so it’s freezing in there. Gate on the side is never locked so anyone can get it in. I hope they fix that.
-
October 2023 by Lay T
Ashli and Hunter both were very nice and patient with me. Thank you.
-
October 2023 by Joy Labelle Minguito
A pleasant agent will give you a tour and can answer questions and concern you have!
