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March 2024 by jaya peeps
Terrible reception upon entering for a question on an auto repair quote. They seemed very uninterested unless I give them $200 for a diagnosis for what I already know needs to be done. Just like the major car auto stores that just want your money. No thanks! I know where to go to avoid that scam. Just wanted to know if you could come in better than the quotes I've already received for free! That’s why it’s a quote, then if you find anything else, then charge accordingly. Not here and not for me…
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October 2023 by Albert A.
Been going here for quite a while even on the old location. Service is always impeccable and the staff is on point. I've never been dissatisfied woth the work. Highly recommended. These guys rock!
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July 2023 by LS4 Hunnid
Recently got into a minor accident, I was referred by some friends to take my van here. I did call around to check availability and every shop was booked out for a month or longer.But I called Darren at Sonoma Auto Center and he stated he was available right away to start working on the van. I brought it over and Dominic got me setup and answered any questions I had. They were very professional and kept me updated throughout the whole process. They were also quick, I got the van back in a week and the van honestly looks better than when I bought it. Im so happy everything went smoothly.They definitely deserve the 5 stars for both quality of work and excellent customer service. If I ever need any repair work again, I'll be going back here for sure.
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July 2023 by Chris L.
Recently got into a minor accident and live in Sacramento. But I knew where to take my van to since this business took care of me last time. But did call around my area to check availability and every shop was booked out for a month or longer. So I decided to call Darren at Sonoma Auto Center and he stated he was available right away to start working on the van. I brought it over and Dominic got me setup and answered any questions I had. They were very professional and kept me updated throughout the whole process. They were also quick, I got the van back in a week and the van honestly looks better than when I bought it. Im so happy everything went smoothly.They definitely deserve the 5 stars for both quality of work and excellent customer service. If I ever need any repair work again, I'll be going back here for sure.
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June 2023 by Anderson M.
Apparently they moved... Super confused when I called the first time I asked the hours and their rates. I drove to the location that shows on Apple Maps. The building was closed. So i called a few times but no answer. Call another number for a smog place down the street, turns out to be the same company... apparently they moved to 1081 Sonoma blvd. Great service, guy was polite and I was in and out of there within 20 min
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April 2023 by Alan H.
Attitude is everything. Pleasant people.I was involved in an accident. My insurance company wanted me to go to their contracted company so I tried to. That company refused to do my job for two reasons:1) My GMC Savanah van was too large for their painting booth. Huh? Only the front needed paint. 2) My GMC van paint already was painting because the factory paint on most GMC vehicles peels. They said they can't guarantee the job? But the hood needed to be replaced. What is unusual?Dominic laughed at both excuses.I have my van back & it is good.
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March 2023 by JP C.
My vehicle was in an accident and had some front end damage as well as damage to the driver side doors and suspension. Darren & Dom were my contacts and I couldn't have had a better experience! The professionalism, open communication, and attention to detail from these guys is bar none! There was some miscommunication (not on their end) that caused a delay in parts and they were more than accommodating with storage for my vehicle. Also, the headache from the insurance company was overwhelming but I'm thankful that Darren and Dom explained and walked me through the process. I'd 110% recommend this shop for any automotive needs! These guys are the real deal
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February 2023 by Patrick D.
Got my car smog there a few days ago, friendly employees I was in and out quick with no hassle. Since I found out that they are a one stop shop I was able to register my car at the same time so it saved me time going to the DMV. Thank you!
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January 2023 by Donald Miggins
Very bad experience, I took one of my vehicles to this shop which was highly recommended by a mechanic I know, I have a electrical issue with the vehicle my mechanic forward me to this shop.Five stars that I'm reading wasn't applied to me. They charge me two hundred dollars for a diagnostic and claimed they fix the problem, they didn't do nothing but took my money, when I took it back for them to address the issue they tell me to replace the ground battery cable and wanted to charge a additional one hundred thirty five dollars. They also tell me my battery was dead I told them the battery was a week old, after I left there shop i went back to O'Reilly's and had the battery tested battery was good. Why didn't you address this issue the first time. SMH.I told them I will pick up my vehicle, the point is I paid two hundred dollars thinking my car was fixed the first time. The car died several times and the issue wasn't resolved.These guys seem to work only for friends, a regular customer there taking you for a ride, leave this shop alone there not professional at all. THEY'RE CROOKS!!!
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December 2022 by Donald D M.
Very bad experience, I took one of my vehicles to this shop which was highly recommended by a mechanic I know. I have a electrical issue with the vehicle my mechanic forward me to this shop . Five stars that I'm reading wasn't applied to me. They charge me two hundred dollars for a diagnostic that I don't think they did and claimed they fix the problem. They didn't do nothing but took my money, when I took it back for them to address the issue they tell me to replace the ground battery cable and wanted to charge additional one hundred and thirty five dollars. They also tell me my battery was dead, I told them the battery was a week old, after I left there shop I went back to O'Reillys where I bought the battery they tested and the battery was good. Why didn't they address this issue the first time when I brought the vehicle to your shop? SMHI told them I will pick up my vehicle, the point is I paid two hundred dollars and still have the same issue when I came to this shop. The vehicle has died several times and problem haven't been resolved. These guys seem to work only for there friends a regular customer there taking you for a ride, leave this shop alone there not professional at all.THEY'RE CROOKS
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October 2022 by Ashley B.
Outstanding service by Dom and his team! I took my car into get repaired. They handled all the communication with my insurance for me in a professional and quick manner. They are an all around car shop which is something that I appreciated because while they were waiting for my new fender to come in they gave my car an oil and transmission fluid change. I got my car back in a reasonable amount of time and professionally detailed. I will definitely come back!
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October 2022 by Jenny Vongsa
I got my car smogged and registered here. Super convenient. One stop shop. As a woman I'm kinda scared to go to auto shops because I'm afraid of getting ripped off. But they made me feel comfortable. They have a huge showroom/ waiting area. I'm glad I had a place to sit to stay out of the heat. They do mechanical and auto body work as well. If I ever need my car fixed I’m coming back here.Service: Auto maintenance
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September 2022 by Jessie Dhalle
Took my car here to get the rear main seal fixed (a major repair) this shop did amazing work! They fixed my issue great, were honest, timely and provided excellent customer service. Highly recommend.I’ll be bringing all my cars here for smog also.
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September 2022 by rj subaba
The owner is professionally trained and certified. He really knows what he’s talking about. This is the only shop I will take my car too.Service: Auto engine tuning
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September 2022 by Patrick de Mesa
Great service and very knowledgeable people that know how to work on cars! Great one stop shop!Services: Transmission
