“I had to get a trailer hitch installed on my 2022 Kia. I made an appointment at the closest U-Haul center from my home. When I arrived to have my hitch installed the hitch was missing parts so they had to order another hitch. I had to change all my plans for a week later. It was a hassle but I changed everything for the next week. I had to call them when I had not got a confirmation that they had my new hitch and I was told it would be a couple weeks. I called U-Haul in Vallejo and spoke to the manager India. She said to let her see what she could do and she would call me back. She did call me back and had found me a hitch and was getting it rushed to their center so I could keep my plans for that week. When arrived at her center that hitch was mis-boxed and would not fit my car. India jumped on the phone found me another hitch and sent one of her employees to get it. I was delayed for a couple hours but thanks to India and her hard work and professionalism I was able to keep my plans. Thanks India!! I recommend this center under her supervision to everyone. She gets the job done!”
“Very kind and friendly staff, and a wide selection of supplies for both cats and dogs as well as small pets such as reptiles, rodents and birds. They also have bulk scoop it yourself grain feed for rodents and birds!”