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September 2024 by Mike Lesny
Kieth and Jazz are both very knowledgeable and got me back in to my car in less than five hours and it didn't cost much they treated me well I will be going back if necessary.
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September 2024 by Leon
Sad to see so many good reviews. I feel sorry for those who were uninformed. Milt's seems nice and polite to the layman. I (a retired mechanic) was furious at the sheer lies they told me. Can only imagine how much money they've sucked from the community by lying about what repairs are necessary. I've gone here several times over the years, all bad experiences. Learned my lesson.
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September 2024 by Sarah Tillis
I had the BEST experience as a first time customer at Milt's , they took such good care of me and my vehicle, I will definitely be back.
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September 2024 by Ms. Sweets
Best shop in Vallejo!
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August 2024 by Carmen Lambert
As always, service is quick, efficient, and professional.
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August 2024 by Gail McCall
Great service, friendly staff, and fair prices. Plus they are digitally saavy so check-ins and check-outs are a breeze and minimize paperwork What more can ask for?
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August 2024 by Edward Heskett
I have been going to Milts for over 20 years and have always received great service. I highly recommend Milts
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August 2024 by Kris Szozda
My son is giving his Jetta to his sister. Milt's has been very accommodating & thorough getting it in perfect & reliable condition for the hand off. Prices seem reasonable for working on this not-very-simple car.
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August 2024 by emma cadungug
Service was good as always, no hassle, no stress but peace of mind. Reason why I’m always a repeat customer .
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August 2024 by Andrew Meritt
Milts did a great job on my truck. They were fast, efficient, and got me in the next day. Their prices were a little high, but they did lower one of them after discovering they didn't need a part. Overall, I would recommend them, but you might want to do some price checking, which is probably true of most shops.
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August 2024 by Katie Kime
I will definitely come back to Milt's for any future car issues. The staff was friendly and knowledgeable. They explained the issue with my car and the repair process well. I felt comfortable asking questions. Even when the waiting room started to fill-up, I never felt forgotten. My car was finished early and the whole process was smooth.
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August 2024 by Jeremy Oliveira
On point
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August 2024 by Joel Caruso
I've been taking my car there for quite some time now, and they always do a good job. Very easy to talk too, and they've been willing to work with me aswell. Cool folks
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August 2024 by Ross Taylor
Went in to have a radiator leak fixed and a rattling noise in the rear fixed. They fixed the radiator leak, but they didn't fix the rattling noise which is why I went in to get it fixed. They charged me 1200 dollars for the work that wasn't resolved. They said the noise was due to a piece of hardware missing in the rear caliper so they changed my rotors and brakes. That didn't fix the issue. After I got my car back the first time obviously I noticed the rattling noise, but my traction light and over heating light were on the dash. So I called and let them know. They told me to bring it back. After I picked it up the second time they told me the lights on the dash was due to a sensor they changed. They said nothing was wrong with the old one so they put it back on and refunded me 50 dollars. (Why charge me for unnecessary work then?)
Overall, not satisfied with their work, will not be returning. They overcharged me for work that wasn't fixed. My car still sounds like a marble in a soda can. Thanks for taking my money Milts!!
Update:7/10/2024They are trying to justify items in the car to account for metal on metal noise on the outside of the car that stops when the brake is pressed. The wing is plastic and makes a plastic on plastic noice. Don't know about you, but metal on metal and plastic on plastic are very different and distinctive.
They never told me once to clear out my car and take it for a test drive. They are lying to make it seem like they are right, but they're not.
It's as simple as admitting you messed up and be an accountable adult. You trying to justify other things that have nothing to do with the job I PAID YOU FOR is childish and makes you look cheap and childish.
Lease take care of your customers in the future and fix the initial problem they come to you for. I specifically wanted this noise gonna and it's not done instead I paid for a brake and rotor change and a false diagnostic that didn't do jack!
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August 2024 by Vonda Chavis
Update: I have updated my review after Milts acknowledged their error and made it right by crediting me back 140.00. That is the service I was used to! Thanks Milts!
Previous post:
I have been taking my BMW’s to Milts way back when the original owner named Milt was there. I have always received great service and customer service. However, last week Milts service fell short. We had them check for a burning smell coming from under the hood. They charged us 140.00 to diagnose the problem. I also had them do an oil change which both ended up costing over 300.00. They told us they believed the problem was corrected.
After a week of driving the car, the smell was getting worse! We took the car back, they came back with a laundry list of things that needed to be repaired and charged us another 140.00 to diagnose the problem.
I am extremely disappointed in them for charging us 140.00 twice to diagnose the problem when they should have caught it the first time.
