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June 2024 by Daun Dudley
worst Experience Ever they Run Customers in Circles and Make Simple Matters complicated, they close Early instead of Actually Helping Customers, What a waste of time Money Uber expense to get to the Store, I'll be Switching Service Providers ASAP
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June 2024 by Clydene Me
Great help. Solver my problem I'm seconds.sales person dean great job
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June 2024 by Graciela Estay
Dean helped me install back my Whatsapp and also made more room to install my Yahoo email. He was very good, helpful and knowledgeable. Very polite also.
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June 2024 by John Palmer
My phone wasn’t working and metro store manager helped me Dean am very happy with his help
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May 2024 by Jose Viera
This store has very helpful and kind employees will recommend to everyone
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May 2024 by Amanda Li'li'uokai'lani Hubbard
OWNER & MANAGER IS A SCAM ARTISTS & THIEF!! ABSOLUTE TRASH PEOPLE!! DO NOT DO BUSINESS WITH THESE SCUMBAGS!! If I could give zero stars I would!
The owner REFUSES to sell us sim cards for our TMobile phones (So we can switch our service and consolidate our phone bill for a much lower bill) UNLESS we buy brand new phones from his store! I get on the phone with Tmobile reps and they were shocked, and told me thats extortion and I need to contact the BBB and the business for consumer affairs IMMEDIATELY! AVOID THIS STORE & GARBAGE PEOPLE AT ALL COSTS!!!
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May 2024 by Treva Skirvin
I went to the store on springs road, a nice man there named Dean was very helpful! He made my purchase affordable for me save me money and is very very nice! Thank you Dean
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May 2024 by Miguel Villarreal
What bad service from this place, we were waiting for the store to open, they open late and to finish, none of the 3 people who were waiting for the service could help us, we called customer service for their response and they sent me to buy through bestbay, for nothing recommended
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March 2024 by Angel Kai
The staff not being honest about the Price of the cell that they had promo I go to the first store and they had different prices ? so I don't get the deal ?
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January 2024 by Todd Long
This area of Vallejo has become very depressing, this store is in a bad area, and just buying a phone there is not that easy. They advertise several types of deals and specials,but none of them actually exist apparently. . Was completely overwhelmed by what the sales woman was trying to explain about how to get the best deal on two phones we liked, and keep your existing phone number. Apparently we have to take the new phones back in exactly 25 days to be set up ( or pay an extra fee) she was very nice, but I still don't understand anything about why this is necessary, meanwhile we still are using old phones, even though new ones are activated??? I don't get it. What happened to just buying a phone, and having them transfer your information from the old one?
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January 2024 by Ronald Revolorio
This branch is clean, but with a very friendly and prepared lady, who is the person who makes it worth coming back. I can bet you that she will be able to solve any problem you may have at Metroby-T-Mobile.
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August 2023 by Brooke Cruz
They deserve 0 stars. They sale defective phones, turn around and tell you to buy another phone out of pocket!! They refuse to give their manager name and won't leave messages for call backs. The worst EVER!!!!!!!!!!!!!!!!!!!!!!!!
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July 2023 by Ava B.
They deserve 0 stars. They sale defective phones, turn around and tell you to buy another phone out of pocket!! They refuse to give their manager name and won't leave messages for call backs. The worst EVER!!!!!!!!!!!!!!!!!!!!!!!!
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July 2023 by Saleh Ali
Great Customer Service, always helpful. Answered all my questions. When I need help with my phone they always go out there way to help.
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July 2023 by T Dee Walton
Nope, I don't want to help if older people like me forget it. MetroPCS will get on your nerves when explaining how secure wifi blue tooth etc
