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September 2024 by S P
This is crazy! Copart app give you ETA 2hours but it is actually waiting for almost 5hours for just to picking up Vehicles tittle, still waiting! These guys don’t care about another peoples time. This place needs new management.
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July 2024 by Jose Ocampo
Terrible service, you wait all day just to pick up a title and the office is alone, there are not costumers. they just don't want to serve you!
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June 2024 by Christian Neff
Total scam
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February 2024 by Corsale Shredz
I have a fraudulent charge on my account from Copart Fairfield CA… I live in PA… I want answers
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February 2024 by Richard Chan
Down right terrible experience. Car got totaled and they felt the need to continue to destroy my car and the contents within my vehicle. Boot print on my bucket seat. I don't understand how they scratched my carbon fiber trunk when the front end of the car was destroyed but hey, it's a junkyard at the end of the day. Thank you Copart - Vallejo!
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February 2024 by Darrian Dickens
Very rude people took all day they don’t manage time well an there checks take up to 3 to 5 business days you need immediate cash don’t use there services there disrespectful and will give you the run around sat there for 5+ hrs
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February 2024 by jose Quiroz
It's funny copart could only say how sorry they are but not how they are going fix things. Very slow
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November 2023 by firebird loko
If you are going to vallejo yard to pick up a car is all good but if you need to go inside the office for any reasson just avoid this yard if not you are going to regreat that the lady in there are so slow that i went there to pick up a title and spend 1 hour 30 min for that next time ill just tell them to send it via mail
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November 2023 by Douglas A.
a friend Won a truck at auction, photos showed the bed of the truck clean and empty, but when they brought the truck out on the day of retrieval, the bed of the truck was full of parts from many other vehicles. 5 plastic bumper covers, floor mats, trunk mats, bags of garbage, loose garbage, and misc other parts. Thid is a scam to get other people to pay for their trash disposal needs. When confronted about the full load of trash, they simply said that you're going to have take it with you and to contact the manager.
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October 2023 by E H.
Had the worst experience with this company. My car was towed to their yard in Vallejo by my insurance company to be inspected for damage from an accident. They kept my BMW for 10 days and while there they managed to remove my Handicap license plates and deliberately destroyed my brand new BMW license frame holders (valued at $50 pair). They would not explain why they were destroyed and reused to give me the money to replace them. My car was finally towed to my repair shop without my license plates. Will be seeking compensation thru the BBB of California and looking into further legal action for holding my car for extended period of time, causing harm to my physical health. Being Handicap it's my only transportation and I had to cancel medical appointments due to their poor business practices. Don't use this company.
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September 2023 by Hasan Bayramoglu
I made an appointment for 10:00. They brought the vehicle at 11:30.
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September 2023 by Samuel cpc
Very unhappy staff
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September 2023 by Vice Flores
I'm looking for a truck to buy...in that place does one have to be a member? Or can anyone buy a car in that place?
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September 2023 by Mishmash 215
Copart, situated uncomfortably close to residential areas, is a nightmare for the neighborhood. The relentless noise from car auctions and repairs disrupts any peace. Customers frequently block roads and conduct impromptu repairs, even dumping hazardous fluids into the street and rain gutters. This reckless behavior poses a safety hazard and leaves a lasting stain on the community's well-being. Copart's disregard for its surroundings makes it a detriment to the peaceful living environment we all deserve. They hold no accountability for the actions of their customers who are often hostile if you approach them.
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August 2023 by Lianne Walden
Umme Husna was especially helpful with this process - smooth arrangement and honest service