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February 2024 by Esteban Guerrero
I've been on the hunt for 20mm watch bracelets for a while now and let me tell ya, this is your store!! The man has QUALITY items for fair prices, I am definitely going back!! Out of 3 watches 2 of them seemed reasonably within price and due to their selection, I'd day is worth it!! Would highly recommend this location for all watch enthusiasts!!❤️?
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January 2024 by Ramona Savra
I gave my hanger and rings to this store to repair it. they did it and charged me fair, they are such a nice people.
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December 2023 by Juan Miguel E.
Just The Best jewelry repair place in Los Angeles County. I brought my grandma's 40 year old Cartier watch to a couple other places to fix a broken strap link, the 1st store refused it and recommended I bring it to a Cartier store, and the 2nd store wanted their "expert jeweler" to solder the link. But Duane of Valencia Time Center fixed it, and he didn't even charge me an arm and a leg for it. Valencia Time Center has a very warm and welcoming atmosphere, seems like everyone that walks in have been in there hundreds of times, everybody knew everybody on 1st name basis!!! I will surely keep going back to this place for all my watch and jewelry needs. I highly recommend Valencia Time Center. - Juan E
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October 2023 by Victor Cassara
Duane is the man. He takes care of all my watch issues
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October 2023 by Shirley Margaret M.
I have been coming here for years just to have my watch batteries replaced. The people there are courteous and efficient.
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September 2023 by Linda Lieblang
Valencia Time Center is the place to go for all of your watch batteries. There is a nice selection of watches and jewelry. I have also brought in my jewelry for Duane to appraise and help me decide if it was the time to sell. Duane and staff are very attentive. Highly recommend!
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September 2023 by Tony Sayegh
Nice, easy to work with experts. I bring all my watches here and always leave satisfied with the service.
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August 2023 by Tom Vartanian
Had batteries replaced for my Seiko dive watch and another watch for my wife. Great service at a reasonable price. Will be back here again!!!
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June 2023 by J S.
We took our daughter's G-shock watch for a battery change. It worked before the battery died, and after we changed the battery it worked till my daughter took a shower, which she had done a million times before the battery died. After the battery change and after the shower the watch died. It's a G-shock you can shower and swim and do all kinds of things underwater, I took it back to Valencia time center but big shocker they don't know why the watch doesn't work anymore. I got my $ back for the battery and moved on. We are not going back there. Good luck if you do!
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May 2023 by SueAnne Ying
After researching good prices in Valencia for changing a watch battery, VTC stood out immediately as the best deal at $18, while the three other places I called ranged from $40-50!!Duane helped me immediately because his two technicians were busy replacing batteries for other customers, and he was done in less than TWO MINUTES.And as further proof of their truly *outstanding* customer service, when I realized I didn't have my credit card on me, he accommodated by emailing me an invoice!I won't waste my time at any other watch store anymore, and I can't wait to tell all my friends and family.(Just as a side note: Due to the negativity bias of human psychology, negative reviews have around 5x the impact of positive ones; since my review is positive, kindly multiply its impact fivefold in your mind! :)
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May 2023 by Sandy Reed
They were very friendly. Took my husband's watch in for a new battery and ran another errand. Upon returning, they told me it is a solar watch. Duh, did I feel silly. They gave helpful information on the watch for the future. I'm adding them to my contacts list. Thanks guys!
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May 2023 by Amanda Ly
Had my watch resized here. Reliable and efficient services! Highly recommend this professional company
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May 2023 by Joseph Shane
The customer service was top notch as they went above and beyond to meet my request despite the time constraints on Mother's Day weekend.
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May 2023 by Sergio Guzman
Duane is quite the gentleman....always a willingness to assist customers..good knowledge base of watches
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April 2023 by Jason M.
I came in with a couple of watches that needed some TLC. One was a Seiko Kinetic Dive watch and older Citizen Aqualand. Duane and I discussed that the Seiko wasn't holding a charge, and I brought a new special battery with me. I also mentioned that I do water this one for diving. He quickly took them both behind the counter, opened them up, confirmed that I had brought the correct battery, and installed it while I waited. He pressured tested it, and I was out the door in no time at all. We even started chatting about watches, who doesn't love to do that! I've been a repeat customer for years and I look forward to going back in to talk watches and maybe do some shopping. They have a great selection of watches from entry level to luxury. Thanks again for the quick and excellent service. My Seiko is holding the charge perfectly.
