Shoe Stores in Valencia, CA

“As a City Of Beverly Hills employee, the city hands out an annual voucher for safety boots At the start of the fiscal year. Today I arrived at the storefront with the hopes of purchasing a comfortable and reliable pair of work boots, That was my original intention. The business representative named Dimuth, single-handedly provided me with the most professional and luxurious safety boot buying experience of my 20+ year professional career. Unfortunately, they didn’t have my preferred boot in stock, however Dimitri Went above and beyond, and began contacting several other Red Wing storefront in other cities and even other states. He was able to procure two different boots, one in Bakersfield and the second pair in Texas and was able to arrange for them to be shipped to the store free of cost. Not only that, but he was also able to help me pick up a pair of very comfortable Redwing slippers for the Two through three hour long commute home from Beverly Hills back up to Lancaster Mine out of every 10 business days With removable/washable fuzzy interior insoles Along with a big bottle of boot oil and the recommended insoles for my new boots all at a discounted rate due to the city I worked for as well as an additional promotional discount which brought my entire $1000+ order down to only a mere $162 out of pocket. Best experience/deal of my professional career. I will not be returning to the Culver City location or any other Red Wing location I have finally found my store. Thank you guys for the amazing service, And if you read this, thanks for your patience. Have a safe and God blessed holiday weekend.”

“We walked into this store a couple of weeks ago, but I could not try anything on due to an injury I sustained. We finally got back to the store and immediately the woman behind the counter asked if I was feeling any better. I was shocked she remembered us.
For the manager, the salesperson number is 115890 and I think her name Ocean. She is a credit to your store and I hope you treat her very well.
Oh, and the shoes do not suck either so, bonus there.”

“All employees are amazing, kind, and caring. I forget names easily but they were all helpful! I called almost 4 hours before I went in and the employee who answered my call passed down the messsage to the person in charge and they remembered that I was the one who called when I came in. Great customer service!!!”

“I was in the store in July looking for something special to wear for a wedding. The staff was incredibly helpful, offered to check online, other stores, get different sizes, they were amazing! I will definitely be back to check in on new merchandise, they have lovely items for petites.”

“Popped into Foot Locker, it was crazy packed! The Holidays are just around the corner so it's to be expected! I was with my family and my son wanted to try on a shirt, we weren't to sure if they had fitting rooms or even if they did would they be available? As my son was to try the shirt, an employee asked if we would like a fitting room, I was so surprised it would be available. This employee is Vince we walked with him as he said he would need to unlock it. Before Vince left, he said if we needed anything to let him know. As I waited I saw Vince working the whole floor and once we were finished I noticed Vince was working with a customer; at the same time he managed to quickly ask if everything worked out... we said yes and thanked him for his help. We were checked out by Marlin. Marlin is super friendly and just as polite as can be!!The employees here are all very professional ,super knowledgeable and take pride in what they do! The store was very clean and so many items were on sale! I've never had a bad experience here! The employees get it, how to treat their customer base new or returning customers! Highly recommend shopping at this location! Please recognize great employees it is because of them too that we choose to shop here over and over again!”

“Came here few months ago with my son to get him new shoes. Shoes were a little expensive but everyone is really friendly and have nice selection of sneakers. Definitely will come again.”

“Was welcomed by a very friendly employee as I entered the store. Very cute location with great energy. Had a question about a sale item and the manager was very helpful. Left with some excellent purchases. Will come here again!!”