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“My Sister and I were shopping and we have never gone in to Hollister's We would pass by thinking we were to old !! lol Anyway we left joining club and getting some great deals !! Brooke helped me first She was very friendly and professional Asked if I needed any assistance just great customer service. When my Sister checked out James helped her an he is so nice and professional too !! It was a great experience Check out there deals !!!”
“I stopped by this Ross location this morning to get a sandle to wear inside or outside the house. I had time to waste before my wife graduation near by so I stopped by here. They weren't that busy since I came in the early morning but the bad part is that they only had 1 cashier working. I found the sandle I wanted so I got it and went to the line to pay for it. The person working the jewelry or sunglasses area was confusing some older guest she was helping and giving them conflicting information. She was helping them but instead of letting them pay with her, she told them to get in line which was long and pay for their item. The older guest were old with a crane so when I was the next guest about to pay, I let them go since they were there before me anyway. The store was nicely organized in the morning though so it was one of the nicer Ross I been to.”
“I recently visited Old Navy in Stevenson Ranch to make some returns, and the service I received was exceptional. Gia, who was in training, handled my returns with great professionalism. Even when she had questions, she remained courteous. Her supervisor, Maddy, was incredibly knowledgeable and assisted Gia with such kindness and patience. Both Gia and Maddy made the experience smooth and pleasant. Their customer service was truly impressive. Five stars!”
“The store is not always well arranged, the space is a bit small for the amount of clothing there is. Even so, the prices are affordable and they have environmentally friendly clothing.”
“Store was having a great sale . It's a small boutique style store, so not too much os a selection. Sales girl was very helpful and picked out the perfect dress for me. Value was great and would have purchased more but didn't have my size.”
“Thankful to Esme for all her help. She took time to help With ordering pants that were not in stock in the store and made sure that we got a price match for the same product that was online. She's is kind, patient and so attentive. People like her truly deserve to be praised and make the store worth coming back.Thank you Esme for your exceptional customer service!!”
“Fantastic store with amazing employees. When I entered, I was immediately greeted by a young workers who welcomed me into the store. Sasha, Sam, and Golden all made me feel very welcomed and went out of their way to get me sizes and signed me up for rewards. Great store and amazing employees. Will definitely be returning!”
“I recently had a bad experience with the Ventura store. And left a review. I came to the SCV store where I stay. Came in for an online return the lil girl said they do them but she doesn’t know how, then called a co-worker over to ask her she straight up lied and said they don’t do them. I told her online it says you do and she said well we’re different from our online store. And the other girl told her yeah we do take online returns they just don’t know how. So I said can I talk to the manger she said they weren’t there. So I asked when will they be and she said well the manager is new and doesn’t know how either. long story short none of these ppl know how to do an online return. Which is sad. I don’t blame them I blame upper management and corporate get your employees trained correctly so they can help your customers please.”
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“I stopped by this Hot Topic store while inside Valencia Town Center. My wife like a Hey Arnold shirt I got her from the store before so I came to see if they had anymore. When I walked inside, a worker greeted me and asked if I needed any help. I told her that I was just looking at their tshirts and she let me browse. They have a lot of different shirts like Dragon Ball, music artist and etc. I didn't see any Hey Arnold shirt so I didn't buy anything.”