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“Great shopping experience and the workers are helpful. It would be nice if any store carried tall sizes but they don't. That's the only way I'd improve anything.”
“The store is not always well arranged, the space is a bit small for the amount of clothing there is. Even so, the prices are affordable and they have environmentally friendly clothing.”
“I stopped by this Ross location this morning to get a sandle to wear inside or outside the house. I had time to waste before my wife graduation near by so I stopped by here. They weren't that busy since I came in the early morning but the bad part is that they only had 1 cashier working. I found the sandle I wanted so I got it and went to the line to pay for it. The person working the jewelry or sunglasses area was confusing some older guest she was helping and giving them conflicting information. She was helping them but instead of letting them pay with her, she told them to get in line which was long and pay for their item. The older guest were old with a crane so when I was the next guest about to pay, I let them go since they were there before me anyway. The store was nicely organized in the morning though so it was one of the nicer Ross I been to.”
“What an awesome store! I just had a great experience. I needed to exchange something before I left town but they were already closed. I called and they actually asked their associate, Victoria, to wait for me so I could make the exchange. Now that’s customer service. Thank you!!!”
“My Sister and I were shopping and we have never gone in to Hollister's We would pass by thinking we were to old !! lol Anyway we left joining club and getting some great deals !! Brooke helped me first She was very friendly and professional Asked if I needed any assistance just great customer service. When my Sister checked out James helped her an he is so nice and professional too !! It was a great experience Check out there deals !!!”
“Fantastic store with amazing employees. When I entered, I was immediately greeted by a young workers who welcomed me into the store. Sasha, Sam, and Golden all made me feel very welcomed and went out of their way to get me sizes and signed me up for rewards. Great store and amazing employees. Will definitely be returning!”
“The American Eagle Outfitters store has been a go-to for me for years. Their unique and trendy pieces are always on point, offering a fresh take on casual fashion. What I love most is that they manage to keep their prices affordable, making it easy to update my wardrobe without breaking the bank.
I'm a big fan of their frequent sales and promotions. It's always exciting to snag a great deal on my favorite styles. The staff at this particular store is always friendly and helpful, making the shopping experience even more enjoyable.
The convenience of online ordering and in-store returns is a major plus. It's so easy to shop from the comfort of my home and return items hassle-free.
If you're looking for stylish, affordable clothing and great customer service, I highly recommend checking out the American Eagle store at Town Center Mall.
P.s. They have the best jumpsuits ever!”
“Store was having a great sale . It's a small boutique style store, so not too much os a selection. Sales girl was very helpful and picked out the perfect dress for me. Value was great and would have purchased more but didn't have my size.”
“I recently had a bad experience with the Ventura store. And left a review. I came to the SCV store where I stay. Came in for an online return the lil girl said they do them but she doesn’t know how, then called a co-worker over to ask her she straight up lied and said they don’t do them. I told her online it says you do and she said well we’re different from our online store. And the other girl told her yeah we do take online returns they just don’t know how. So I said can I talk to the manger she said they weren’t there. So I asked when will they be and she said well the manager is new and doesn’t know how either. long story short none of these ppl know how to do an online return. Which is sad. I don’t blame them I blame upper management and corporate get your employees trained correctly so they can help your customers please.”
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“This location is usually a 5/5 for me because of the great service and awesome products! My visit a few days ago was going well until it was time to checkout. My cashier's name was Salma. She was not very fiendly, so her attitude was surprising. She was short and impatient with me when I asked her about my hot cash coupon. In the past, the cashiers have taken their time to double-check if the hot cash on file is the same as the one I get in my e-mail. I still love this store, but was disappointed by this interaction.”