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July 2024 by Monique Rodriguez
Madison and Adrian helped me and my son with U-Haul. They were such a help fast and easy. Recommend them to everyone . Thanks guys !
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July 2024 by Anne Flores
Super nice staff Madison has been a pleasure to work with since we got our unit 2 years ago.
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June 2024 by Shondeia McClain
I had the Pleasure of being assisted by Adrian. He made a very bad day a very good one. I love the fact that he was on time and available. He also took the time to show me around and made my unit very accessible. It's only been one day and I already love it here
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June 2024 by Vince Vasquez
Hands out cold waters on hot days!!!
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June 2024 by Carla Engalla
From the beginning of my storage rental, Madison and team have been wonderful to work with. She was aware that a previous experience with a San Jose storage facility left me shook after my unit was robbed after being there less than 3 weeks. Madison reassured me about the security of their facility. I was impressed with the high brick walls and sturdy gate that was directly in line of sight with the leasing office. I also believe someone lives onsite above the office. I rented with them from August to May. I found the Storage Genie app very useful in opening the gate without getting out of my car. Also making payments via phone was easy. I bet there are other ways to pay but for some reason paying by phone just worked for me. I finally moved out this week and the check out process was simple and easy. Overall, I recommend this facility and the management team.
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June 2024 by Nick Jenkins
Been here for a while, very happy with the service, facility is well maintained. Adrian and Maddy are always around to help when needed!
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April 2024 by Shelley McIntosh
I didn't get the young man's name who helped me, but he was wonderful. I was in a hurry and he got things done quickly. He was very professional, courteous and helpful. I'm actually moving my storage from Sacramento and I think I'll be renting another unit from Small Town Storage in the near future.
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March 2024 by April Boles
Great place for our storage needs! Madison in the front office was extremely helpful! Highly recommend!
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February 2024 by Ben Kennedy
Staff friendly, accommodating, and very professional
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January 2024 by Adan Sanchez
Good experience here! They helped to get what I needed!
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January 2024 by China Ryans
Great place to purchase storage , the lady is so kind and professional
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November 2023 by Tanya Schuster
Very good customer service
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October 2023 by Steffanie Byun
My move in was postponed so I needed a storage unit. We were able to purchase one online 10/13 for move in of 10/21 .Our postponement was cancelled. So we reached out to cancel the storage unit prior to move in date and was told it would be no problem.10/27 I called back to follow up on our refund and was told that it would not be refunded by the manager and that someone had reached out to me explaining this already(this was the first time hearing about this and I had no missed calls or voicemails from them- checked my phone records- they called on 10/14 to confirm the unit and I NEVER spoke to anyone except to call back and cancel- never met them- never verified my ID)Was looking for a storage unit in the future - will definitely not be going to this thieving business!
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October 2023 by Lizzie Herrera
really really great customer service and amazing help from office ❤️❤️
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October 2023 by Xd clan Goated
Absolutely easy to work with. Very helpful. I rented a u-haul pick up truck for 24hrs. Ran great,plenty of room in truck bed. I'll be a return customer forsure.
