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March 2024 by Elaine Bailey
I stopped in to pick up a very large order. I ordered at the counter and waited approx 15 min for my items to be prepared. For what I ordered the wait was not a problem. I probably could have called it in or ordered online. The place was pleasant and clean and busy. The manager and employees were very accommodating during my wait.
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February 2024 by James Padgett
Excellent chicken at a good price.
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February 2024 by K
I've now come here 3 times in the last 2 months since I moved back here temporarily. Not a single time in the drive through have I not had a food item missing.Is somebody eating our fries?
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February 2024 by Nanelle Jones-Sullivan
Luv that chicken from Popeye's! ...that was four years ago. I still love it when I GET it; usually spicy thighs for lunch, but the last two times my son went to punch up tenders, they were missing from the order. Twice, pieces, each time we paid $12.39. Each time the most expensive item in our order! Is someone on the staff eating them? Can they be sold twice?
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January 2024 by Jared
Food was ready before I even finished putting the cap on my drink. Mac and cheese was a solid glob of...mass? Probably sat under the heat lamp too long. Shout out to Jaime for spending more time flirting with his coworker rather than taking orders. He is oblivious to you staring right at him at the counter even though you're 3 feet from him. He's more interested in his coworker than performing his job. If it wasn't for the girl telling him, he probably would have ignored his line forever. Service is a 1 star as expected from most Popeyes locations.
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January 2024 by Richard Anderson
Always a good
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January 2024 by Aaron Gonzales
New wing flavors, yes.
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December 2023 by abeth mendoza
Great food serve hot and
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December 2023 by Jonathan S.
I have been to this Popeyes location many times, but have rarely had a time when something wasn't wrong here whether it be missing items from the order or poor service. This time it was both. When I showed up to pick up my app order, the restaurant was mostly empty so I was served quickly. I was handed my order, but I was in a hurry because the kids were hungry and drove home without checking to see if all items ordered were included. When we got home and started handing out everyone's order, we noticed we were missing a plain classic chicken sandwich. We were all hungry so I didn't check if there was anything else wrong with the order. I drove 10 minutes back to this Popeyes and when I mentioned we were missing a plain chicken sandwich the server immediately called in the order. When the sandwich was done, he just handed the sandwich to me and I left. There was no apology or offer of something extra for the error in the order which I thought was chintzy since had to drive 10 minutes one way back to the restaurant to pick up the missing chicken sandwich. When we started eating, we noticed there was no mayo or pickle on the spicy chicken sandwich, but there was supposed to be, only the non-spicy one was supposed to be to be plain. I remembered the sandwiches were supposed to include ranch sauces that I specifically had added to the order, but it was not included either and was not worth driving back for. Their food overall tasted fine, but it's just another disappointing visit to this location. I am not sure why this location is so bad. Maybe the employees just need better training and management. I feel it is worth driving 20+ minutes over to the Suisun location vs coming to this one despite it being closer as I have never had any issues at the Suisun location.
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December 2023 by Joshua Stanford
Everyone was very helpful and got us all the sauces we needed. I appreciated the workers, especially as it was late at night.
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December 2023 by Josh Blair
Prepare yourself for when the food is on its way out.
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November 2023 by Tina R.
If zero was a selection, I would have selected zero.The Vacaville Popeyes has the rudest employees and again "zero" customer service. I get better service at Walmart.
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November 2023 by May F.
I ordered 8 piece chicken bucket which should have 8'pieces that make a whole chicken but instead of 2 breasts they gave me 1 and replaced it with a wing! I called the manager but refused to compensate me for it.Poor customer service!
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October 2023 by Bob Mackert
The take-out was not the usual yummy I was used to, it was good just not great...
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October 2023 by Daniel Fetz
Food and service was
