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“Update : Although, I previously rated this place a 5. It is still a 5 star because I even had to contact Customer Service through via email and it was great. No complaints just a mishap on my dog birthday gift coupon. They answered in a timely manner and received the gift. I love this company. It is a franchise so whatever issues you have with rewards Customer Service Support is always there.
This store itself has great service and friendly to my dog. Place is very clean and organized pet place. Prices are reasonable. Everyone friendly and great prices. They also have a store ad where you can find promotions and in store coupons. They also have a self service pet wash as well. I’m glad you guys are in the neighborhood. This is the only store that I shop at for my dog treats, food and needs.”
“Pros: Great variety for feeders, ranch supplies, and other animal needs. They always have rabbits and during certain times of the year baby chicks.
Cons: Not my normal place for feeders as it is out of the way and a little more expensive.”
“I called them because I was worried about a neighbors dog. They listened, were very empathetic and gave me information specifically to ease my mind. I’m so grateful”
“I'd recommend this business when they're actually open. Sat outside for over 30 minutes on a Monday morning and no one unlocked the gate or answered the phone. Please update your business hours. My plants I got from here are doing good. Too bad I couldn't get more”
“This place is adorable! The owner is so nice and spent a lot of time telling me all the great reasons I should make the move to Vacaville I'm considering. From the pet supplies and the the succulents to the cool unique gifts they have this is one place you want to stop in if your in the area.”
“Very Nice Place.... has good supply of selections. Prices are a bit steep in some areas, but that's not a reflection of the good people there.
The VetCo embedded seems a little "just there" - not sure if i need it, but its nice to see available.”
“This review is for their grooming salon.
Everyone there was very friendly and professional. I think Milo just found his forever groomer—Janda who gave him the cutest haircut ever! See photos. I posted before and after so you can see the transformation.
First of all, she managed to squeeze Milo in her very busy schedule. I called in on a Thursday afternoon and he got his appointment the very next morning! Most groomers in Vacaville were fully booked couple months in advanced. Janda went above and beyond my expectations. She paid attention to details. She really loves her job, very knowledgeable, has many years of experience and will treat your dog like her own baby! No wonder Milo behaved very well with her which is unusual when a new person grooms him. I almost didn’t want to recommend her because I might have a hard time booking an appointment next time if many more people becomes her client but okay I won’t be selfish and will highly recommend her.”
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“Went to this store a couple times while visiting from Oregon and had to get some stuff for my 1 year old puppy. The staff was very friendly to me and my dog, and even gave us some treats and a free goody bag! They have a great selection of high quality ingredient treats/food/food toppers, grooming supplies, and toys. Was even able to find a dog friendly birthday cake and some cookies for my puppy's birthday. Will definitely come here again next time I'm in Vacaville!”