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December 2023 by Jarrod Chambers
Very clean.
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November 2023 by Marie K.
Horrible customer service, horrible attitudes. No wonder there's never any customers in the store. 10/10 would not recommend
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September 2023 by Mariah Garzelli
Left my purse in the fitting rooms, immediately notices but went back and it was gone. Walked all around the store to find an associate and could not find a single worker. One worker was up front helping someone, kept walking around saying hello and trying to find someone in the fitting rooms, no one. It should NOT be this hard to find a worker. Thank god they had it up front but they just did not care.
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September 2023 by Charen N.
Love this place lots of selections with reasonable price. Enjoy shopping here. With military discount.
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July 2023 by Adhelene Perez
Whenever there is a sale and the cashier rings the items up, the items I usually grab does not reflect the sale. They ring up at normal price. When I mention to cashier that there are sale signs for these items, they usually look at me with a blank stare and say "Oh....." Nothing is ever done about it. They dont offer to have another worker go and confirm that it's on sale or the cashier doesn't honor the discount based on what I just said. I used to work retail so I know how to look for which clothing items are qualified. It's an organized store but the last 2 cashiers I had really didn't care or make an effort to check the sales for me. Very disappointing.
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July 2023 by Cheyrl Fraser
The air conditioning was not working very well in the Vacaville location, they had to have portable fans plugged in around the store , it is over a hundred degrees why would you have your employees work in that kind of conditions let alone your customers, staff was still very friendly and apologetic
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April 2023 by John Wilkerson
Always love the deals at Old Navy. Went in and got matching PJs for my kids and matching Easter shirts.
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April 2023 by Alison G.
I stopped by this Old Navy location for an online order pickup. I've never been to this ON location. I was surprised to see how dead the store was when I arrived. There were only 3 other customers, 1 of them checking out at a register. I went straight to the online order register (a sign was clearly posted). I stood there for about 5 minutes until the only cashier asked if I was picking up an order. No, lady I'm just standing by the online pick up sign for kicks and giggles. I mean seriously??!! After saying she'll be right me( she was ringing up a customer the entire 5 minutes I was standing around) she asked for back up on what I assume is a walkie talkie. A woman with a "leader in training" badge comes out and asks for my order number and photo ID. She was nice and quick. But, the experience to pick up an item left me feeling rather sour. Now this explains why this store is dead on a Sunday at the Nut Tree of all places...bless their hearts!! I'm never coming back!
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February 2023 by Ceci
Good easy pick up orders
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November 2022 by Anne Boykin
Workers very good and nice.
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August 2022 by Scott Arens
We can't seem to find pants at the usual suspects that will fit my lanky daughter. Enter Old Navy, and we are in and out with plenty of options. And at the best prices I've experienced this school shopping season!
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June 2022 by Sara Meghann
I like the buy online pick up in store option, since everything is even cheaper if you buy it online. The clearance section is very off-putting, and the employees could definitely be nicer, they're very young and cliquey so they'll stand around and gossip about you while you're within earshot. Customer service is dead though, so I guess it's not too surprising.
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June 2022 by Cecelia Beard
GREAT sales??♀️... GREAT choices and excellent Customer service by ALLLLL the associates...AMAZZZ'N shopping experience
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June 2022 by Nikki J.
Horrible experience trying to return an online order to this store. Will avoid shopping at Old Navy for a long long time. Not worth it.
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May 2022 by Andrew Ford
Clean store, looks and feels like every other Old Navy