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“I had an amazing experience at Jiffy Lube in Vacaville! From start to finish, the customer service was phenomenal. The team was incredibly friendly and made sure I felt comfortable and informed every step of the way. They took the time to clearly explain what my car needed and didn’t try to upsell me on anything unnecessary. The communication was excellent – I really appreciated how transparent they were with what my car required. It's rare to find a service like this that's both professional and genuinely considerate. Highly recommend them to anyone in the area looking for reliable, trustworthy service!”
“Wrench Works is my go to auto mechanic in Vacaville. Always priced fair and work completed correct in a timely fashion. I worked with Matt and Christian I believe.
I was told when I booked the appointment they would have my vehicle done the same day. Due to the parts requiring a stocking fee they explained they hadn’t ordered them which I understood when I dropped off my vehicle. But they went above and beyond and drove to two different locations to pick up my parts and still have my vehicle completed the same day and time they originally told me.
Also they could have charged me for rear brakes. But told me I still had life left on them and recommended I hold off. These guys are honest and I would highly recommend them to anyone reading this.”
“I called on Wednesday right before they were closing and the gal that answered was able to give me an appointment for today/ Friday for an alternator to be fixed. I spoke with Aaron himself today. You showed me that my car would be done today and that he would check and make sure everything is running good on it . I appreciate the prompt service and would recommend them. This is the second time I have taken car there. He was even answering the phone. Thank you”
“I stopped off to get my low tires inflated. Antonio the owner was very helpful and they took care of it right away. No Charge!! I’ll be back for auto repair whenever I need it. Super helpful and great customer service.”
“always prompt and friendly service. Work done correctly and within the estimate. From simple oil changes to major engine and driveline repairs Family Auto can do it all.”
“I took my 2011 Range Rover here. He took care of my truck. Went above and beyond. Didn't try to rip me off because I was a woman. Super professional and knowledgeable. You can tell he loves cars and this is his lane. My new auto shop!”
“These guys always manage to get me in, and out quickly. Today was very busy, and god-awful hot, and they took care of everything in a completely professional way.”
“Today was my first time going to this place and the service was fast, I was in and out of there quick . Great customer service . I will definitely be going back”
“They are always super friendly and fast, they even fixed my metal plate that was sticking out underneath my car even though I didn’t ask them to. I wasn’t expecting them to do that so I was super happy to see that they fixed it! The only place I go to for oil changes :)”
“Clyde’s excellence in character, kindhearted beyond words with remarkably courteous and welcoming attention to the details of my visit for a routine oil change should make this business incredibly proud to have such a knowledgeable and valuable team member. I have never experienced automotive service that can hold a candle to how Clyde demonstrated his thoughtfulness by making me feel valued and seen as a person first and not just a number in the queue.Thank you so, so, so much for making me smile from how truly nice you all were to me today. I’m grateful to each and every once of you for your human kindness.Service: Oil change”
“Great service even when we had a few misunderstandings, they were always quick to make it right Curtis and Ricardo are what make that shop what it is they are my go to for all my work trucks”
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“Had major brake, suspension and electrical issues on Ford Edge. The warranty work was fast and right. Wife and I were treated with kindness, willing to stay later for pick up. Shop is clean and recommended for your car or truck.”