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March 2024 by Alison G.
I don't live too far from this Lucky location. I pass it all the time and never stopped by. I made a quick stop before I headed home. It was pretty dead inside inside the store. Not many customers. Which was fine with me, I wanted to shop, pay, and head home ASAP! The prices are decent. There are a few items I needed that actually were either on some sort of sale, manager special, or had a coupon. I was there around 6:45pm on a Saturday... there was no one at the seafood counter. The glass case was completely cleaned out, except two large mounds of ice. I really wanted some salmon! :( I didn't go in all the aisles, but, the ones I did were stocked from what I can tell. The produce section is kind of small and limited with the selection. The only cashier working was really nice and bagged up most of my things in my reusable bag. I appreciate ya sis!! Not sure I would visit this location again. It's lacking in some areas. I'll go to my usual stores for groceries in the future.
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November 2023 by Pam P.
The staff here are wonderful especially Tasha always asking me about my dogs because she knows exactly how important they are to me. Also if you download the app you can really get a great deal on their ribeye
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May 2023 by Linda M.
It would be nice if you would answer your phone in the deli. I have called I don't know how many times during the years I have been shopping there and I have to call back over and over and over just to get somebody to talk to me from the deli department.!!!!!!! I love the chicken but I can't eat it if I can't order it!!!! Frustrating is an understatement!!!!!! I'm done with Lucky!!! Bye bye.
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May 2022 by J F.
Horrendous customer service on June 1, 2022! Simple exchange of two damaged items I purchased the day before. I ended up just leaving behind the items valued at around $10.00. No effort what so ever by employees.
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May 2022 by Shannon L.
This store has gone WAY down hill two times in less than a month I go there and not one shopping cart or basket to be found! The employee I mentioned it to could care less! The shelves are always out of everything GET YOUR S*** TOGETHER MANAGEMENT! I won't be shopping there anymore until you do.
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April 2022 by Donald S.
I must say in the last few months this store has greatly improved regarding supply and displaying of food items. A couple weeks ago I went to buy some frozen veggies and had never seen a better organized and displayed freezer. And today, I went to buy a sandwich (Italian) wrap and couldn't believe how fresh it was. The Deli also had fresh Turkey and roast beef rolls also. Definitely prepared in the morning, moth the day or night before. Kudos to Andrea H. for her diligence.
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March 2022 by Jennifer K.
Went to Lucky's in Vacaville to pick up 16 pieces of Fried Chicken. I love Lucky's Fried Chicken and thought it would be a good addition to a picnic we were attending. I normally go to Lucky's in the Bay Area and never had an issue! Boy we were so disappointed. When we approached the counter the clerk said " we just cooked the chicken!" At the picnic we opened the bag and placed it in a serving dish and was so I embarrassed!!!! The chicken was not cooked thoroughly. It was a greasy and disgusting mess! We would have taken it back. However, everyone was there and ready to eat. Good thing there were other dishes to enjoy!! Never again will we buy fried chicken from this deli. In fact I would not purchase anything from this deli. I looked at the salads and they looked a little suspect too. Perhaps a carryover from the day before? When I think about that chicken I get sick all over again. Lucky's you need to do better. Unfortunately this was the only Lucky's in this area! So Sad!!
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July 2020 by Local S.
Went here a few days ago for a few items. Lots of people not wearing masks. Won't be back anytime soon, if ever.
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May 2020 by Melinda E.
As I said, this Grocery Store is another one of my To-go shops. I was here a couple days ago and I've seen a couple small changes here and there. I like how neat and organized the products are on the shelfs, produce is neatly stacked together making the colors vibrant. I also just want to say that it's good to see the Employees wearing a mask, disinfecting the carts and cash registers. I came in here trying to fund my luck of finding Vegan eggs, and of course I always assume there would be none, and to my surprise as I got to the section with eggs, I found this bottle (looked like mustard). I was relieved to find and see that says Plant based egg, and I knew I just had to buy it cause one I have never tried this brand and two there was only one left on the shelf. I have not tried the egg yet, but so far I've had 2 of my Vegetarian and Vegan friends tell me that it's a pretty good brand to try. Overall I am glad that I had gone here and found it!
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May 2020 by liz o.
This store is less expensive than Nugget and Safeway which probably why it doesn't look as nice as the other stores. Sometimes their produce is not the best but look at it before you buy. The reason there's a lock on the bathroom is because homeless people were using it as their home bathroom. Now when you go in it is clean. I'd rather ask for the code and use a clean bathroom.
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April 2020 by Cynthia S.
I have tried several home delivery and have found Luckies to be the most efficient and responsive. The iPhone app is easy to navigate. I especially like the flawless ability to control replacement products. The mechanism includes a way to make a detailed note as to what you would like to purchase. When the purchase is delivered there are less surprises as to items not available and replacements. I was aware up front when an item was replaced or not available. I have used this services several times and each time received same day delivery! In one case I received it in 2 hours. Which is an awesome feat during this pandemic rush and demand for service. I received text as they shopped and delivered. They left the items on my doorstep and rang door bell as requested - social distancing at its best!! So far this is my favorite go to home delivery!!! NOTE THIS IS FOR THE LUCKIES ON ALAMO AND PEABODY!
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February 2020 by Jeanette D.
Don't buy produce, it's not fresh. I bought 2 nectarines and 2 peaches and they were brown. The customer service representative was nice and said I could change them out but I won't go back to the store every time I cut open a new fruit and it's bad quality.
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February 2020 by Chris W.
Super convenient, always stocked, great staff, run into friendly faces all the time! Whether it's a small item, Super Bowl, 4th of July, or Birthday parties...if you need it, Lucky's has it.
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February 2020 by Em C.
Luckys is my go-to since it's the closest grocery store near me, unfortunately it turns out they sell expired food. Bought a yakisoba meal last night and went to make it tonight and noticed the expiration date....think I'll make the couple minute longer drive for a better grocery store.
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December 2019 by Mitch M.
So I went to this Lucky's at 4pm today to get a cake for our 18 year old exchange student that was celebrating his birthday so I picked out a cake and wanted to get his name on it after waiting for about 10 minutes I finally went and had a bakery person paged I was then told the bakery person was on break for an hour. The deli person did come over a started helping me. Although she tried to write the she decided not to and paged a person that could. In all I was able to get the cake. Great Teamwork Lucky's