“If I could give this rating zero stars I would! I went in about 2 weeks ago. When I walked in the store no one greeted me or offered to help both ladies were on their phones. The store was FILTHY! It seems like they haven’t cleaned it in months, the display phones had nothing but fingerprints all over them and a bunch of dust on the shelves. When I asked for the store manager, surprisingly I was talking to the store manager herself. However the way she was you would not think this was store manager at all! She was being very standoffish and giving off a rude vibe like she did not want to help me, Anytime I would speak to her she would continue to just be on her phone instead of having direct eye contact with me. …. Never would I expect this experience at a cricket store due to my past experiences at other stores being great. However i’ll never recommend this one!”
“I got a free phone and great service. Fernando is an outstanding employee. I got the glass protector and a clear case at a discount. The phone and service is much better than Metro PCS. I am a happy camper with a phone I can really use and its 5g.”
“My experience at the accessory stop they fixed my phone that have a cracked screen I just wanted to said thank you for fixing my samung galaxy a02s you guys are really amazing and thank you for letting me bringing my phone I appreciate it is up and running”
“It was easy and efficient to get me onto my mom's phone plan to help her save money on her bills, the customer service was easy and very friendly they knew exactly what we were looking for when we wanted to add me to the family plan and even gave my mom a discount for working with the state all in all very good services phone and customer care.”
“I have a Samsung Galaxy Book Flex laptop that I've had for years. I love it very much and was very upset when the laptop screen broke from the hinges. I brought it in and they were able to order a new part and replace the screen. The piece ordered is original from Samsung and the touchscreen/s-pen still works like new!
They did a fantastic job and were very friendly and patient throughout the entire process. Will definitely be returning if any of my other electronics need fixing!”