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October 2024 by Raymeshia Hill
Alexis was super nice and helpful!! Absolutely amazing young lady, she answered all questions I had about everything. Great experience overall.
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May 2024 by Bry M
Honestly don’t waste your time. Young aged staff, not truly discounted items, and all sales are final for all purchases. Found a 20% coupon provided by the company yet the sales associate said they’ll only give 10%. Better off buying from a regular retail store or the main website in general.
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March 2024 by Venera K
The worst shopping experience ever
I recently had a disappointing experience with Marc Jacobs in Vacaville, CA. I purchased a crossbody bag as a gift, but encountered multiple issues with the delivery. Despite providing clear instructions, the item was sent to the wrong addresses twice. It's frustrating and has left me without the gift or a refund. They barely deserve a star!
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May 2023 by Keyla Carter
Always a fun time!
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April 2023 by ROD ROBLES
Will buy next time
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March 2023 by Valerie F.
Great customer service and good prices! Nice product. Very clean store. Sales associates were very helpful and knowledgeable.
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April 2022 by Kaitlin M.
Wow, customer service was horrible. I asked if they had the tote bag in stock. She said no, and made a snarky comment about looking at Nordstrom. I wouldn't of taken the wrong way if she would've said it in a less condescending way but I will not be coming back!
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March 2022 by rene poche
My favorite place
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March 2022 by Lillian W.
Well what do ya know, the Vacaville outlets has a Marc Jacobs shop. I am not posh enough to be familiar with this brand. But I popped on in since I was in that area of the outlets. Right when I walked in, I was kindly greeted. And not the mechanical robotic type of greeting. The associates were helpful and engaging. The inventory on the floor is limited to samples. They keep the stock in the back. By doing that, it gave the store a bare minimalist boutique look. They had mainly womens wallets and purses with a very small selection of women clothes. I did not see menswear. If this is your style or brand, it is definitely worth checking them out to score some bargains.
