Lowe's ProServices is a business that has received positive reviews from its customers. The reviews highlight the excellent customer service provided by the staff, particularly in the garden department and the building materials section. Customers have praised the helpfulness and attentiveness of employees like Erica, Danny, and James, who went above and beyond to assist them with their needs. They were described as knowledgeable, friendly, and professional, guiding customers through the store, helping them select the right products, and even offering to carry heavy items to their cars. The reviews also mention the cleanliness of the store and the ease of the self-checkout process, making the shopping experience smooth and efficient. One customer even stated that they would not shop anywhere else but Lowe's Vacaville location due to the exceptional service they have received. However, not all experiences were positive, as one customer expressed dissatisfaction with the lack of assistance and the poor lighting in the back aisles of the garden center at a different Lowe's location. Despite this, the overall feedback suggests that Lowe's ProServices provides a generally positive and helpful customer experience.
Great customer service from Erica in the garden department. she helped me with some choices, as well as helped me out to the car with a large ceramic pot. I recommend this Lowes!
May 2023
Customer service was awesome. Stopped in to grab a few things and the store was super clean and everyone I encountered was very helpful. I was able to locate everything I needed quickly and self check-out was a breeze. I would definitely return to this location again.
February 2022
Went in to buy a one pole lite switch but they had none.ended up purchasing what they had a 3 pole switch. Very expensive price difference. They apparently are having inventory problems like everyone else.
