-
March 2024 by Stan Hardwick
Kim our tax preparer was very professional, knowledgeable and kind.
-
March 2024 by JSCRZN “ByU”
Very Helpful.
-
March 2024 by T F
Worst experience of my life with taxes.
-
February 2024 by T M
Than you so much Kim Esquivel at H&R Block for your professionalism, promptness and complete understanding in what I needed to do to get my taxes done. As an independent contractor, I can't express enough how much I value your help and want you to know that I hold you in the highest regard. See you in 2025!Teresa M.
-
February 2024 by Natasha & jason Fowler
Our tax lady Kim was professional and was great.
-
January 2024 by Mrs. HoodRock
Great customer service!!!
-
April 2023 by Megan Mares
The lady we got was apparently the highest certification the IRS provides but she was a total novice. She didn’t ask for our closing documents and we were first time home buyers! That’s a huge write off that she isn’t even think about. Don’t go to these people. They are terrible. She waiting until the night before taxes were due to tell us we owed ($10,000) and we don’t! I’m using TurboTax on my own because its more reliable.
-
March 2023 by Jan Lambard
Outstanding. Randie McCarthy at the H and R Block office on Elmira in Vacaville, CA, always provides exceptional service. She is professional, fast, and thorough.
-
February 2023 by Christine R.
Always nice and friendly, no shame or judgment Bobbie is the BEST
-
August 2022 by Ambra Tate
This is my second year coming here. First year everything went very smoothly no problems. Second time though it seems like it's been issue after issue. Let's start it off by my identity was stolen when my tax consultant called me & let me know my tax return was denied because someone had filed already for me. I had never had anything like this happen to me. I would have thought that a tax consultant probably deals with these type of situations often so she would know what my next step probably would be. But I was pretty much a deer in headlights. I wasn't given any direction on what todo. Little after that I'm getting all these letters In the mail saying I owe the irs wage garnishment , I was supposed to get the child tax credit but now there saying my tax consultant didn't send in a paper that was supposed to be sent in. My taxes were received late so I have to wait 14 months before I can do them again. On top I can't get ahold of my tax consultant so I can have them send the paper work in so I'm guna gave to figure all that out. My taxes were took because irs said I owe them and the cherry on top the tiny bit of money I was supposed to get back ALL OF IT WENT TO H&R BLOCK For there fee . ?
-
April 2022 by Deborah Pennock
I am very happy with the service that we received.
-
April 2022 by Fish buddy
My tax professional was great.
-
April 2022 by Christine G.
I just want to thank Rebecca Merritt, who prepared my taxes. She was so pleasant and helpful, and this can be a stressful process. This is her first year at H & R Block, but she plans on being there again next year. I will definitely be going to see her again. Plus, she answered all my texts in a very timely manner, and I appreciated that! She was patient explaining any questions I had. All in all, not too bad! Especially, since I owe the Feds! Thank you Rebecca!
-
March 2022 by Marcel Johnson
But I don't understand how to do my taxes my self.
-
February 2022 by BANDIT
fast friendly respectful honest and efficient job by these wonderful members. They made me feel most comfortable and walked me through everything to ensure i got my max refund. i'd refer in a heart beat you're services over others. GOD loves you all and have a Blessed new year :)