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November 2023 by Candice K.
What a shit show! Asked 3 worker's for assistance I called customer service while standing on isle 3 and was told "I will call someone" THANK YOU MANNY AND DUSTIN ya'll made my hour visit better.
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September 2023 by Serina J.
Worst customer service ever. Same day pick up order tuned into 3 day wait. I had to keep calling to find out why is it taking so long to pull the order. Then when I was in the store previously to check on a color paint that I was interested in I asked the person in the paint department for help after I was ignored for 15 minutes. I asked him where can I find the color swatch because I wanted to see it before I asked for a sample he told me it was in the computer. Really being a smart A$$ is good customer service! I know it's in the computer but that is not what I asked. There is never anyone in the store that knows where anything is they just say try different isles and look around which is why I chose to do on line pick up. Seems like I might need to go to lowes because at this rate dealing with Home Depot I'll never finish my project since they don't know what is going on
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July 2023 by Michelle Z.
Came here to purchase a water heater plus the gas connector and valve. Things are hard to find unfortunately. I'm running around the store trying to find the gas connector (which is not next to the water heater) and it ended up being at the back wall. I approached a worker there and he had no idea what I was saying and didn't even try to help me look. I showed him a photo on my phone and he just brushed me away and said it's online and i need to order it. I'm like I know I see that it's online but don't you have ANY similar in the store. He said no. Useless! I found all the items i needed on my own.
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June 2023 by Antone P.
I miss the way home depot used to be its not fun to even shop there they fight u over returns cant find people to help u and if u do they are not helpful or barley even know anything about there dept i went today i was a lil upset over a purchase ive been trying to make for about a month a product that has not sold ! So i was grippin about it to the old lady casheier on my way out she shut me down saying she dont want to hear my complaints about homedepot and she hates her job now days i used to adore this woman now i dont ever want to see her face it was to me so rude i was just venting and she was so rude wish there was a better place than lowes home depot lowes would be my store but they dont carry the tools i like so at tgis point i guess ill take all my big appliance and other big purchases to lowes as at least they still treat us good i will admit i have a few people at this homedepot i love they have been good to me but theres alot that are just mean ignorant and make me not want to spend my money with the depot i grew up shopping at this place and it breaks my heart to even say these things but its true how i feel and what i go threw here i know they have alot of crappy people who rip them off steal etc etc but come on i would spend every dollar i had in this place if they just treat us they way they used to im not going to stop shopping here at this point but like insaid all my bigger purcases will be done else were why give people who dont like u my money
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March 2023 by Nene T.
I signed my son up for the workshop and get their today and they said they ran out. So I ask what was the point of me signing up. It's pretty first come first serve regardless. So my son and I drove in the rain and got soaking wet for nothing. Also would have made other plans in this case. Super disappointed since we've been coming for years!!!
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December 2022 by Alex M.
If I could do a zero, I would. I went to buy a Ryobi Caulk gun that WAS marked at $39.97 from $59.97 Online and on the TAG. It didn't ring up right and I asked for help. NO-ONE WANTED TO ADMIT THAT IT WAS THE SAME CAULK GUN. Even though I asked specifically for it. It was handed to me by the HD employee. It was labeled as such, but they refused to honor the price. Not one single person.
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November 2022 by EmilyArian S.
Do NOT come to this Home Depot! Dealt with the most rudest and condescending Assistant Supervisor, Sean Karlson. He was not helpful and was demeaning about the issue I presented him about his employees. His employees were lazy and unhelpful. He laughed at my face when I asked for his associate's name and made fun of me. Hes racist! Do not come to this HD!
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August 2022 by Cyn T.
Robert in the lumber department was awesome! He took his time helping us with whatever we needed. He was also friendly and funny. Thank you for your service today Robert!
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December 2021 by Zed Adventures
Love returning to pick up more stuff for my garden
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December 2021 by Andrizzle Alarcon
Very earthy?
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December 2021 by Christine G.
I DO like Home Depot...their prices are very reasonable and if I need help, the employee really tries to help out. I bought about $85 worth of plants today, I will keep the receipt, as I noticed when re-potting them, some were SO dry, and some were DRENCHED! However, they will take their plants back and give you credit if you keep the receipt ( which I always do)...
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December 2021 by Angela AnchetaSwarts
Great visit very clean had all the garden plants I needed customer service was great.
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January 2021 by David B.
Not so great, not helpful at all this time. You know those bulbs behind the numbers to the address at your house to illuminate them? Sometimes those burn out. Push-in style bulbs. Okay, I'll head over to Home Depot.I asked one of the folks up front where I could find one of these bulbs. Showed it to them and they directed me down aisle 11. Good start. Moseyed down aisle 11 and located bulbs. One looked similar, however it had two leads running down below the glass. I didn't want that. I wanted a bulb that looked similar to the one I was holding. So I waited until someone in an orange apron walked by. And waited......and waited......so after I woke up from a brief nap, I went up to the front and asked someone to help me. They said they'd call someone over to the electronics section, so I went back.And waited......and waited......after my second nap, I found a guy with an orange apron draped around his neck but not fully covering his torso. Looked like he was shopping for something, so I asked him if he was working and he hesitantly replied "yes." Pulled out the bulbs and showed them to him. Fairly quickly, he told me I should go to the place across the freeway. So I did.
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December 2020 by Karl Van Loo
Home Depot is Home Depot. It is still a great DIY warehouse. The service in departments is sometime lackluster, but I usually find what I'm looking for--in the DIY category of need, that is. For the Pro it may fall short for supplies "on hand." Ordering on-line and pickup at the store is a good way to get items not normally on hand.
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December 2020 by L B
First time today everyone went out of their way to assist us in the garden section! Fantastic and good work everyone. Will return to this section as long as the individuals on this day of June 6th are around at 10:30 am. Hence the five stars.
