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March 2024 by Vanessa V.
I've been coming to this flower boutique for years, and they never disappoint. Their bouquets are always stunning and excellent service. If you're looking for flowers in the upland area then this is the place to go.
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February 2024 by S J.
It was very disappointing to receive the response that we received from one particular lady at Upland flower boutique on Euclid this morning......My fiancé bought a beautiful arrangement Tuesday, 2/13, and has purchased there before and never had a problem, (cash, and credit ) one time the owner actually delivered gorgeous flowers to my door. This particular lady thought I was yelling at her, this morning, when, in fact, I was trying to hear her over background noise. I was trying to explain that the flowers were dead in four days and my fiancé spent a lot of money there. ( we absolutely do know how to take care of bouquets and flowers ) Her first comment was to stop yelling at her. Then she hung up on me. I did call back and told her I was not yelling I was just trying to explain How quickly the flowers died. She rarely gave us a chance to even speak, She offered to replace the dead ones, (which would've been basically the entire bouquet ) but we have no interest in that. not to mention.how Totally shocked at her attitude . (at times I speak a bit louder due to a hearing problem). We are Very disappointed customers to say the least, and will never recommend that florist again to anyone, including friends or family. A simple apology would've sufficed. So Sorry for this negative review
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February 2024 by L F.
Thank you Sandra and Upland Florist for always creating such beautiful florals for my home and social gatherings. The flowers for our Holiday Dinner Party were amazing! Im grateful for your kindness and excellent service. I appreciate you accommodating my floral needs with such a creative flair. Thank you!
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January 2024 by Raul G.
They have the worst customer service. I spoke to them about trying to get arrangements for my daughter's first birthday. The person on the phone was not only rude and argumentive but was insulting by saying that they're only high-end and don't accommodate using carnations. She spoke to me with a tone that it was beneath them to use that type of flower. However, I've had several arrangements created by them using carnations. I asked for different options to see what would be more accessible, and each time, the florist came up with various excuses. The way she spoke to me came off like she didn't want to do it because it would be for the weekend or too much work. She acted like it was a hassle to ask her questions. I've never had a bad experience at this location. I've been coming to them for five years now for Valentine's Day, Easter, & Mother's Day because I loved the work they did for me. I think they've changed workers. This person was not only insulting but wouldn't listen and talked over me every time I brought up a suggestion. I've never been insulted or spoken to like this as a customer. They've lost a customer in me, and if they don't coach their florist on customer service, they will lose more.
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January 2024 by Lourdes M.
Sandra was the coolest! Walked in and she was putting some arrangements together for a gentleman and helped me as soon as she was done with him. She threw this together for my brothers girlfriend who was delivering their first baby that same night. She worked so fast and the arrangement was beautiful! She talked to me the entire time she was working and it was so nice seeing someone working in their element. Definitely making another drive for beautiful flowers like these!
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January 2024 by Barb D.
Their Sunshine arrangement was spectacular.....delivered in perfect condition in a timely matter. The best in a local florist
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November 2023 by Biserka Brito
The Flower arrangement I ordered is one of the most gorgeous, splendid, elegant, exquisite beyond words flower design. True to the photo shown by Upland Flower website.This florist is very professional and trustworthy.Very satisfied customer.
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November 2023 by Paris J.
Sandra, THANK YOU SO MUCH FOR SUCH WONDERFUL CUSTOMER SERVICE! You and your staff are so kind and accommodating! I loved my flowers and for the price! I highly recommend this business! Jade
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October 2023 by Karen R.
I contacted Upland flowers because I wanted to send birthday flowers to my niece who lives in Upland. I live in Atlanta Georgia, so I really did not want to call some 800 intermediary. I described what I was looking for. They delivered it on time, they notified me when it had been delivered, and everything was perfect. Arrangement was beautiful. Flowers were fresh.fresh and everyone was happy. Pricing was good and I will call them again if I want to send flowers again. Karen
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October 2023 by Anne G.
Oh my goodness! This place is the best. I was able to speak to Sandra who help me put together a beautiful arrangement for my DIL. She was in the hospital having a baby. Sandra not only delivered to the hospital but also found out her room number for me! The flowers were gorgeous and fresh! I highly recommend Upland Flower Boutique.
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October 2023 by Linda Holden
Sandra did a phenomenal job for my daughter's wedding! Not only did she spend two whole hours with me figuring out what my daughter wanted, she actually went to the church ahead of time to see how it would be set up. The flowers were beautiful and exactly what we planned. PLUS, all of this was done with a few weeks notice! Couldn't have been more satisfied. Highly recommend!
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October 2023 by karen rodriguez
I called from Atlanta, Georgia wanting an arrangement delivered in Upland, California. The flowers were delivered on time and just beautiful. It’s so hard doing things from a distance but Upland flowers made the process easy and took away my stress. Thank you so much.
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September 2023 by Edith B.
Unfortunately, I am providing a one (1) star rating, the lowest rating "Yelp" provides. I would prefer if "Yelp" offered a zero rating; as I am very disappointed with the outcome of the floral arrangement delivered to my family member who lost their mother. The floral presentation as you can see in the photo is very sparse in a very drab basket. Additionally, when I contacted the floral shop to discuss my disappointment; the person who answered the call responded with very unprofessional business remarks. stating " I should not have ordered from a third party," and "that they were "NOT" interested in business competition. I felt like I was being blamed for the business transaction, as they shouted these remarks to me and hung up the phone. I think it is a "Sad Day In The Business World, When You Attempt To Find Fault With Your Customers, & Let Them Know You Are Not Interested In Competition:" " Rather Than Take Pride & Responsibility In Your Business!"
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August 2023 by Samantha B.
The flowers delivered for a funeral were beautiful and very similar to what I ordered online.
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June 2023 by Barbara W
Ordered Arrive in Style online yesterday evening and was delivered today. Quick turn around and beautiful bouquet as shown in description.