-
December 2023 by Salam Mahli
Horrible customer service. None of the associates on the floor were thrilled to help they would just say you can find it in point in that direction.
-
October 2023 by Jazzymama R.
The staff is super friendly. If you ask for anything specific they will take their time to show you around.
-
September 2023 by Ellie G
Worst customer service ever. Even though this location is closest to me I won’t be shopping here again. Staff seems like they are deliberately trying to be rude and unhelpful. They don’t seem to understand that they are in the customer service business. Some training or change in management needs to take place. I love shopping at Ulta but this location has ruined it for me.
-
August 2023 by Marine CORPS
It was getting close to closing. I arrived at Ulta and was greeted. My experience was founded with great customer care and sales and service.The cashiers were a big help and I was able to use my new credit card.Thank you Ulta.
-
July 2023 by Angie Ceja
The lack of Common sense from associates in this location is beyond but then again common sense is not that common they are not up to date with their own in store promotions even though the promotions are right in front of the store and displayed all over the registers. They don't seem to customer service the customer unless they believe it's tough or there is brand representatives in the aisle trying to make their goals for the day the register is the slowest part of the store and when you do ask a cashier a question she stands there and just stares she doesn't go and tries to get help or call somebody over the walkie. Save yourself time headaches just go across the street to Sephora or to Nordstrom they carry a lot of the same brands and you'll get probably a better deal
-
July 2023 by scott lambert
the girl named Maleiah who’s a cashier, absolutely rocks!!! she helped me with everything i need, said my skin was glowing and helped me feel better about myself and my choice with ulta upland
-
May 2023 by Becky M.
Rebecca gave me a great haircut. Will definitely be back!Also, it's very simple and easy to make an appointment.
-
May 2023 by Michea O.
This review is for Nydia! I got my hair done with her at the salon last month and I was really happy with the color. She touched up my roots and did full fashion color. She didn't over bleach my hair, which is so appreciated and she understood the color I wanted, comic book vibrant red! She was also friendly. Corina the manager is also wonderful! She helped me change my foundation game and suggested a great primer that has rly helped my dry skin! I never would have tried that product without her help! Thank you Ulta!
-
May 2023 by Jesse Alarcon
I don't understand some people sometimes when they are rude. I understand not wanting to be nice but when people are lazy it really bothers me. I come inside with my wife and after we are finished shopping we head to the cashier. 5 people behind the counter and not a single person in line. When I get to pay the "lady" named Alyssa was so rude I had to come here a leave a whole paragraph complaint. Was upset because I paid with a 100$ bill and was also upset that we were in line. If you come here EXPECT TERRIBLE customer service. They "ladies" workers will act as if you are in their domain interrupting their fun. Seriously guys step your game up.
-
May 2023 by Amber K
The girls are always sweet to me when I come in here, which is very refreshing. They have more of the products that I buy in stock than the Rancho Cucamonga location does so I appreciate that.
-
April 2023 by Kimberly H
This location is clean, typical ULTA, but it’s clean; fairly organized, but the line is the real reason it’s getting such a low rating for me. Yea it’s a weekend, so it should be staffed accordingly and then the parking outside isn’t much better. Very busy shopping center and this location is between a target and Kohl’s…. Ideal for shopping but not for a quick trip. Please hire more staff. Thanks…. And not sure if I’ll return to this location.
-
April 2023 by L
I want to leave Laly a good review!! She was so nice & helped me get exactly what I needed. I told her my concern was not getting properly matched to the foundation she recommended so she moved me closer to where the window is & I found my perfect shade! She was honestly very helpful.
-
April 2023 by Dj48_mma Tobert
Very nice store ? and with a super friendly staff. Highly recommend! ?
-
April 2023 by Leann Thouvenell
Came for hair cut and Nydia was amazing so I came back week later for hair dye ...I recommend Nydia at Ulta
-
March 2023 by Reyn Martz
My place to shop for makeup ? and there's always deals on sets like Clinique, Lancome, Estee Lauder.
