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January 2024 by Elvis Queme
As others have stated, the short older Latina woman is not friendly at all. I thought the customer before me may have been rude so I made sure to be friendly and greet her but she kept the same disgusted attitude and gave me a dirty look when I reached for my receipt. Her name is Maria and she really needs some coaching or find another line of work, because customer service is nonexistent.Other than that, this location is not as busy as others and the black older lady dispensing propane seemed tired but still wished me a blessed weekend. Simple but appreciated gesture.
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September 2023 by NorCarza
Very bad service and discrimination.
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February 2023 by Huan Nguyen
went there today to get propane and was treated very rude by a small middle age latina. She didn't response to my good morning greeting.She didn't answer a few questions that I ask neither.There was construction at the time.She barely spoke english.
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January 2023 by John Stuart Schauer
RUDE LADY SHORT WITH SHORT DARK HAIR AND GLASSES EVERY TIME I GO THERE SHE MAKES EVERYONE SHE WAITS ON MISERABLE RUDE RUDE BAD ATTITUDE
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November 2022 by Laura D.
My dad and I went in because we needed to fill our RV with propane and when we asked the woman behind the counter said "the guy just left I can't do it" and we asked her if she knew anywhere around that did propane and she said No. A few minutes passed as my dad and I were in the parking lot looking for somewhere to fill propane and my dad needed change, so I went in and when I asked her she was closing to help someone else with Propane. I'm not sure why she didn't want to help us with our propane but she chose to help someone else. She was very rude and not helpful
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June 2022 by Vee M.
Came to get my propane tank refilled and was told they can't do it as the person who does it left for the day. Never had this problem before.
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June 2022 by Victor Brodt
No regularity in service and availability. Truly makes me want to never do business with shell
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May 2022 by L Durham
Had similar problem to others with propane service. They either have only one employee- so you have to wait for them to lock the door and come out, thereby inconveniencing other customers waiting while they fill your propane- OR, you’ll get the employee that says they don’t know how to fill the tank so you’ll have to come back some other time- OR, the person that does know how to fill the tank has sporadic hours and lunch times so you just never know when they’ll be there… poor management.There used to be a mother and son that worked there and an older Indian gentleman- they were all great and I thank them for their professionalism.
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May 2022 by Michael Coronel
Had to wait 20 minutes just for this woman to fill up a propane tank, if you have that service maybe you should have more than one employee working, so the other employee can assist customers and not close the and lock door to store, I only had cash on me and needed a employee at the register
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January 2022 by Eddie Redmond
Rude employee and manager on new years @ 11.30. Never been talked to so rudely by a shell employee and manager allowing it. It was also the man in front of me treated the same and ignored.. Please if you had that bad of a day stay home. Or find a new job. Will never go to this shell again chevron is right across the street. That is all thank you.
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January 2022 by MRS Marquez
Great Gas
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June 2021 by Sydney Wuu
horrible front desk management from older man working there, flat out terrible service overall, 10/10 would not recommend.
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May 2021 by B D
DONT BOTHER WASTING YOUR TIME. This place has no management, or employees who are held accountable for their fly bye made up rules. First time 1 mo ago was told they stopped selling propane at 8pm. Today was told they stopped selling propane at 6 pm. Which is it. And they are rude about it. From now on going to wallmart.
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March 2021 by David Dr Data Loader69 Graves
The older Lady is always rude, has no sense of humor, and doesn't belong at that place. I always stop at that shell and the only time i have a adverse experience is only when i happen to stop in when shes there.
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October 2020 by John I.
I only went to get propane refill but it turned out to be just as expensive if i have went to home depot.