Sally Beauty is a clean and well-organized store with friendly and helpful staff. Customers appreciate the assistance from employees who are kind, sweet, and knowledgeable about products. Many mention specific employees who provided excellent service, helping with hair lightening, hair color, and other beauty needs. The store offers a variety of products, and shoppers often find what they need, sometimes even last minute. Customers feel comfortable and satisfied with their experiences, praising the employees' personality and willingness to explain products. Some wish certain items were priced lower, but overall, the store is seen as a good place to get beauty supplies and receive helpful customer service.
I was in yesterday and honestly a little nervous. I haven't lightened my own hair in YEARS. the store was clean and easy to navigate and the two ladies working i believe an assistant manager and then another with the hottest glasses 👌🏼 so sweet and so helpful, my hair turned out great 🙌🙌
June 2025
I went to Sally’s today in Upland and Erika was the best of the best to help me and my daughter in lawn on what exactly we needed she was so nice if you go to that store ask for her she will explain everything she was great !!!!!! I will definitely ask for her every time I go there… I give her 1000000000%
March 2025
First time going there! So happy I got the last bottle of Orly Nailtrition💅🏾...the ladies were so nice there...my new Sally's!