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May 2024 by Carolyn S.
Christy is my payroll representative. She is amazing! I love these guys. I have used their service for about 16 years and they never fail me. Their prices are reasonable.
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July 2021 by Charles Home
Very professional customer service always a nice and clean environment very pleasant to visit ?
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May 2021 by Suzanne B.
Good, honest, knowledgeable staff. I highly recommend this business and their services.
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March 2021 by Angelica M.
We have been doing our taxes with Bob for twenty years OMG! My boys were little when we started and now they are young adults! I hardly recommend this business and Bob!
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February 2021 by Daniel gomez
Absolutely Great service very professional Always get my taxes done here I suggest everyone does the same if you looking for a place
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February 2021 by Sandy W.
Bob was helpful in getting me as much as possible back. I like the courteous staff.They schedule appointments and return the documents in a timely manner.
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December 2020 by Elyssa M.
We've been using Personalized for payroll services for our family business for over 15 years. They are consistent, flexible and are always welcoming when you stop by. They also have fun little perks like water bottles and the best pens ever. Thanks for your hard work!
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July 2020 by Norma Garcia
Bob did amazing job to our taxes paper work. He helped my hubby own business to understand how to solve the problem issues.
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March 2020 by Jacob Salber
Very friendly and accommodating.
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June 2019 by David
The only time I write reviews is if I had a terrible experience. This was the first time I used outside help to file my tax returns on the recommendation of someone, which was my first mistake to not do a little due diligence. But, due to time constraints and naivety I went ahead anyways. This place is no better than your local discount tax preparers (e.g. HR Block, Jackson Hewitt) with a rudimentary understanding of tax laws. I provided ALL necessary documents to file my returns and really all that was required on their end was inputting data. Hindsight is 20/20, but I might as well have hired my grandmother to do that.
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June 2019 by Debo Y.
The only time I write reviews is if I had a terrible experience. This was the first time I used outside help to file my tax returns on the recommendation of someone, which was my first mistake to not do a little due diligence. But, due to time constraints and naivety I went ahead anyways. This place is no better than your local discount tax preparers (e.g. HR Block, Jackson Hewitt) with a rudimentary understanding of tax laws. I provided ALL necessary documents to file my returns and really all that was required on their end was inputting data. Hindsight is 20/20, but I might as well have hired my grandmother to do that. After 15 minutes, the returns were completed and filed with an unexpected shock of the taxes that I owed. My second mistake was not to look it over right then and there, but instead I left due to other obligations. After a week or so later, and still dumbfounded by my supposed payment, I reviewed my returns closely. Sure enough, the lady forgot to input my capital losses to offset some of my gains, and filed a return with about $30k in additional income. I went back to have her correct the error, and she filed an amended return. Now, I received a Notice of Taxes due from the Franchise Tax Board demanding payment owed based on the incorrectly filed returns. If you ever dealt with governmental agencies before, you would know that they are very rigid and unaccommodating. It was wishful thinking of course to get any assistance from the lady that messed up my returns to take ownership and correct her mistake, and so I called FTB myself and was told I would need to pay the amount due regardless of the situation, and wait until the amended returns are reviewed. FTB stated that they were backed up on reviewing returns and it could take up to 5 months! So now because of the tax preparers stupid mistake, I will have to pay more out of pocket until FTB finishes their review and hope I get all my money back. In case you were wondering, the lady at this establishment never offered to give me a refund. Do yourself a great big favor and go elsewhere!
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May 2019 by Erns Valdez
Such a great tax and business service. Professional, honest and awesome
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February 2019 by Jackie C.
I have filed my taxes with Bob a couple times and have left 110% satisfied each time! He is very helpful and efficient. I've referred all my friends and family to him during this tax season and absolutely plan on continuing to see him for all tax and financial services. 10/10 Very easy to schedule, quick appointment, and fabulous customer service! Thanks Bob!
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August 2017 by Dennis Kading
I have had my taxes done here with Mr. Reichman for the last 23 years, Always treated with the upmost respect and professionalism. There prices are very reasonable. You get so much more then normal routine service. I guess that's why they call it Personalized!
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March 2017 by Jenna Loofbourrow
I've been getting my taxes done by Personalized for years, from Betsy, Esther & Dana, I've always had excellent service. My taxes have always been pretty easy, yet I'm always treated as a VIP client. I have sent a few co-workers to Personalized & they have all been so happy. Not only do the ladies at Personalized make sure they are getting my maximum refund, but they seem to actually care & remember things about my life, even though I see them once a year. I love that I found this office & that they have such cute trucks out front!!!!
