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September 2024 by Lynn Nickens
I ❤️ this drive through car wash. Towel to dry your car, air fresheners, vacuums, etc.. Great car wash place!
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August 2024 by Sylvia Rivera
I love it. The early hours are great and I’m sad my promotion end. Since I live in Pasadena I could only use it once’s a week.
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August 2024 by J Scheef
Nice place to wash car.
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August 2024 by Ray Briones (The Ultimate Warriors)
Tire shine only worked on one side. Repeat past issue
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August 2024 by Ryan Westerlink
Biggest piece of $H!T carwash I have ever been to. Will not be going back. It's ran down, missing cleaning brushes, and is not calibrated. Best part of all, it broke down mid wash on me. In its current condition, they won't be in business for long. There's newer, WAY BETTER,and cheaper places to go in the area. DONT WASTE YOUR TIME HERE.
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July 2024 by jorvenn M
Giving false information just to get you to monthly payment. They have bad service and it is so hard to contact them.
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July 2024 by Eddie Ruiz
Friendly staff and good value.
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July 2024 by Lady J Martinez
I love the towels that are provided also all staff super friendly and welcoming..greetings are always with a smile.
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July 2024 by Georgina Manzanares
To: District Manager of Mountain View Car Wash in Upland, CA
I tried contacting you using the telephone number listed on Google but it is no longer in service. Can you update your contact information for customers wanting to ask questions or provide feedback? I also tried asking a current employee for your contact information today (06/19) but was told it wasn't available.
I have been a longtime customer of Mountain View Car Wash and have noticed that customer service has decreased significantly with new Management. I am at the point of avoiding your business whenever I see your new Manager (Clara Avila) as she is often rude, has an unpleasant demeanor, and most recently banged her hands on my driver-side door in an attempt to make me stop my vehicle only after removing the blue cone in the car lane and waving her hand quickly to rush me to drive up. Mind you, this occurred after I waited about 10 minutes for her to return to the car lane after viewing me in my car - in the lane. Please review your security cameras for reference as this occurred last week on Tuesday, June 11. I asked "what is going on?" after she banged her hands on my car and dropped her cellphone. She then said that her system was down - ? I wondered why she couldn't communicate that prior to removing the blue cone, why she waived her hand quickly for me to move up, and why she placed her hands on my vehicle to attempt me to stop. This was unsafe and unacceptable behavior from a supposed "Manager".
After speaking to another employee this morning (06/19), I learned that many customers have complained about this Manager. Customers have mentioned bad service to other employees, and, have also communicated their negative experiences via online reviews. Since it's difficult to provide my feedback directly to the District Manager as it is missing, and this same Manager prevents customers from contacting the District Manager about negative experiences (questions employees and customers by asking "Why" and refuses to provide contact information), I have decided to reach out to you via this Yelp review for your attention.
There needs to be a change in Management asap. Many customers, and employees, are unhappy with your current Manager. This is very bad for your business and for local customers who are simply trying to have a peaceful and pleasant experience when taking their vehicle to get washed.
Please provide your contact information (telephone and/or e-mail address) here so that I may contact you directly and discuss this further.
Thank you.
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July 2024 by The Band
I ordered a wash, wax, polish and vacuum. Was not disappointed. Great customer service. Excellent work. Air conditioned waiting area with arcade games and a full body shiatsu massage recliner. Everyone should come here.
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June 2024 by Chava Banales
I love Raceway Car Wash. It is perfect for me. I wash my car there weekly. I’m in and out in 15 min including vacuum. The staff is great.
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June 2024 by Jennifer Carlson
Pretty sure my debit card got hacked from this place when I paid for a “discounted” monthly membership. Too bad, I liked it but no thanks.
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June 2024 by Sally Nalunkuuma
They do a good job but it’s so expensive
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May 2024 by Monica Marie
The Mountain View car wash personnel are always friendly and personable. The workers are always willing to help their customers. I appreciate how clean the property is kept. I love the clean towels which are always available. 5 stars from me. Monica
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April 2024 by Aileen Cooper
Raceway Express Car Wash is totally legit!!! Their member program is amazing, car washes are superior and free vacuuming! Highly recommended
