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“Maria is the lady to see!!! She has hooked me up with new phone,watch,tablet AND she helped me set EVERYTHING UP!? I will see her for ALL MY CELLULAR NEEDS. The transfer from Metro to T-Mobile was rough but this lil lady helped every step of the way. I'm not tech savvy but she shows me how to use apps connect devices. Thank you Maria for all your help and PATIENCE.”
“This store has knowledgeable staff and assisted us in phone replacement claims! We walked in at 2pm and had our new phones delivered and activated (same day in-home by Assurion) by 9pm!!! La Verne and Glendora stores both wasted our time with incorrect info and attempted overcharging. The Upland corporate store was great!!!!!”
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“Walked in to get help transferring apps and data from my old phone to the new phone. The first guy who helped me didn't take time to understand my reservations or concerns. He just barreled through the process without consulting me. I expressed my frustration and he just disconnected everything and said he was going to get someone else to help me and walked away. Trust me, that experience was enough to make me put a 1 star on this review. But the manager did his due diligence to try and understand and make me happy. He listened to my concerns about the previous rep as well as my phone. He took the time to explain the processes and give his opinion about the different products I was working with. He was helpful.”