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February 2024 by Jesus R.
They rejected the appointment I made online. What's the point of making an appointment if they don't honor it.
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January 2024 by EILEEN RODRIGUEZ
Excellent Customer Service. My car was ready in a timely manner
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January 2024 by Tom Trotter
Excellent experience at Upland location. Service Advisor CHRIS was Professional, Courteous and eager to assist. Waiting area was clean and organized, comfortable environment while waiting for vehicle.
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January 2024 by Rico Tribe
Good service. Very good customer service ?
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January 2024 by Hector M. Najera
Was greeted by Steve with much concern regarding my F150 , communicative step by step explaining details with issue found, and how the repair will be cared for. Very pleased FYI my daughters are very satisfied with the services as well. Thank you
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January 2024 by Kelly Gurule
Excellent Excellent Excellent customer service!!! ???and very helpful!!! Chris and the staff!!! ???
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December 2023 by Lisa Holt
Chris and his team very courtesy, timely and extremely kind and very professional
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November 2023 by Hayley M.
I took my Nissan to Eastvale Firestone on a recommendation and they were amazing so I've been going there ever since. I live in Rancho and I needed to go closer because my brakes were starting to give. I came to this Firestone with an appointment and I was helped right away by Julian. He walked me through everything and helped get the job done right away. Truly thankful for the experience here. Thanks Julian!!
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November 2023 by Minh Vu
I've been to this facility many times, but still looking for a better place to go for my car repairs, because none of the front office staffs shown the gratitude welcoming you when you enter until I met Steve. Steve is the man with friendly attitude that made me change my mind to stay with the Firestone. Thank you Steve for showing your cares. I will looking forward to see you again.
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November 2023 by Moni Yanez
Julian is has the worst customer service. I don’t know how they have someone like him in there service department. This is why places like this go down hill with people like him in customer service. Don’t go to this location
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October 2023 by Ariel Guevara
Went in for a Lyft inspection. Made my appt, waited a few, and they were done within a reasonable time. I greatly appreciate the help from the staff. Thank you.I need one of those Plinko Boards. Haha
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October 2023 by GRIP SET
They don't know jack about cars. Book smarts has nothing to do with real world functionality. Glad we left, can't stand using places that can't think for themselves. "if it's not in our book, it can't be done.'' LOL
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September 2023 by Martha Rivera
these associates here are awesome even on a Sunday. Such great folks.!Service: Tires
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September 2023 by Janet Jones
Service my air-conditioning the air was blowing warm. They fixed the problem cost me $150.00 I was very happy cold air now no more warm air. I noticed several people coming for the same thing.
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September 2023 by A. Whole.
Manager and assistant (both have glasses but Idk their names) always do all they can to find the best pricing. The shop is fast and more than fair
