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May 2024 by Jessie C.
I drive over forty miles to get my hair worked on by Vicky Downtain. She is amazing. My hair color is not the easiest to match and she gets all the natural tones perfect. When it's time to cut my hair, she makes sure the length is exactly how I want it. She is also the one that waxes my face. Besides her wonderful talent, she is also incredibly funny. I honestly always leave feeling better. She is also incredibly organized making sure I have an appointment and sends me text reminders.
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May 2024 by KoKo Pops
Beautiful salon. Go see Heather Tate if you want perfectly bladed eyebrows!
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April 2024 by Vanity G.
Initially I wasn't going to leave a review because they ended up refunding me my money and were very nice, but I am just very upset and feel that others should be aware. Now I have to spend so much money fixing my hair for something that wouldn't have cost as much. It's been about 2 months now and I've done my hair 2 more times yet the color still is not right. I went on Feb 10th. I went in asked to dye my hair blonde. I'm getting married in October and my hair had different colors in it (brown, red, and blonde) so I knew it would've been a process. I went in on Jan 30th for a consultation. They did some test strips on my hair and my hair did dye blonde how I wanted it. I was excited, the girl doing my hair was excited and I booked a date. She didn't do the red part because she said she knew it would come out when she bleached it. She told me it would be over $400. Fine it's a nice place in Upland and they have good reviews so it'll probably be worth it. Well, she ruined my hair. She added brown dye to my hair that still after 2 sessions is hard to remove. My hair looks better now thanks to a different salon, but you can see where it's darker brown blonde and blonde. I added my inspo pic from Pinterest and the hair she left me with. I asked for solid blonde and my roots only showing brown (shadow root) and she said she understood but gave me very thin highlights and left my hair with 2 lines dividing the brown she dyed, the middle that is a lighter brown, and the bottom that was a brassy blonde. I also had brown spots in the brassy brown parts of my hair. I understand my hair was different colors but she had informed me that it would take 1 session and then a touch up session closer to October. I believe she was new and did not inform me. I originally wanted to book with Christina (the owner) as a colleague that went to school with her recommended her, but Christina recommended me to Baylie stating she wasn't taking new clients. I give 3 stars instead of 1 because all the other clients walking out had beautiful hair. Also, Christina and Baylie were both very very nice. But unfortunately their niceness will not help pay for my hair to be fixed. They should not be recommending clients to new workers and if a worker cannot do a hair style they should speak up rather than having the client pay way more money to fix their mistake. It's not about testing on people's hair when working in a salon. Anyway sorry for the long review
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April 2024 by Joann Torres
I came here to get my brows done by Tommy Tate on February 10th. Let me mention that I went to him 2 years ago when he worked @browsbylinnie in Westminister. He ended up leaving there and I lost contact with him through IG....2 years later I found him on IG. I was so excited I found him, I communicated with him so that I could go back to him for a touch-up. We set an appointment, I drove from Long Beach to Upland. My appointment was at 1, I ran late due to traffic so we started my brows at about 2:30ish. He first has to draw them on before tattooing, I was there till 7:30 pm cause he drew them on and they were uneven and he had to do them over. Anyways I expressed my concerns to him my when he finished tattooing, I clearly told him...."THIS IS MY FACE AND I WANT THEM DONE RIGHT" and he said "THEY ARE VERY SWOLLEN I PROMISE THEY ARE GOING TO LOOK GOOD ONCE SWELLING GOES DOWN AND THEY ARE HEALED, GIVE IT 2 WEEKS" let me just say...... I'M DISAPPOINTED!!! They are not what I expected!!! One of My brows you can clearly see that the outline has a part that skips at the arch!!! I've messaged him and he responded that he would fix them for free and now is avoiding me! He reads my messages but doesn't reply! Please be careful before going there. I'm so disappointed!!!!
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March 2024 by andrea bonanno
Ally is the best. My hair is always perfect.
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March 2024 by Danielle Vea
Cannot say enough about this location! The Desert Rose is a gem in this city and I'm so happy with the service I've gotten here over the years. I came in not expecting to get a last minute appointment and Vicky helped your girl out! Great service and fit me in last minute. Listened to what I wanted and really took the time to understand my needs. I will definitely be returning and am loving my color and cut, as always! Thank you Desert Rose and Vicky!
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February 2024 by Gabriela M.
Great place to get pampered and Vicky is the best! I've been going to her for years and now started having hair days with mom. She had a bad experience at a salon years ago so was unsure about trying it again. I convinced her to go and she loved it! Looks forward to going every time. Guys, my mom looks so beautiful every time! Vicky, thank you for making bonding time with mom so special.
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February 2024 by Danielle V.
Cannot say enough about this location! The Desert Rose is a gem in this city and I'm so happy with the service I've gotten here over the years. I came in not expecting to get a last minute appointment and Vicky helped your girl out! Great service and fit me in last minute. Listened to what I wanted and really took the time to understand my needs. I will definitely be returning and am loving my color and cut, as always! Thank you Desert Rose and Vicky!
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January 2024 by Rickie Lee M.
Always welcoming, good energy all around, and my hair dresser Esmeralda is the best - she's managed my hair's color and cut perfectly. She's also very knowledgeable on all product recommendations.
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January 2024 by Victoria D.
I love this salon, beautiful and welcoming! The staff here are all amazing experts in their profession. If you are in need of a excellent salon your search is over.
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November 2023 by Angie Vogel
Very nice, clean friendly personnel
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August 2023 by Rick Mercier
Nicest salon in area
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August 2023 by Pearl Galindo
Had my St Patrick day nails done
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August 2023 by ZombieMoon21
Good vibes
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July 2023 by Tim Harrison
Very nice place friendly people. BJ there has been doing my entire family's hair for 30 plus years. She is awesome.
