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December 2024 by Valerie R
They’re all very kind and knowledge in the pharmacy.
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May 2024 by Jolene Mowe
Healthy is not part of CVS.
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March 2024 by Rosie Mezquita
I just love going to CVS on baseline in Upland. The store is always cleaned everybody’s really friendly if you need help finding something they show you where the product is.
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January 2024 by Cookie Monster
Emily L at the pharmacy was a one in a million. She took her time to help the customers even though it was close to closing. She went above and beyond. I will seriously consider filling most of my scripts at this CVS going forward and after having such a great experience, want to come more often to grab things I may have otherwise gotten from Target or the grocery store.
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January 2024 by Sandra Hover
The pharmacy is a joke. Never filled my RXs on time. Frequently made mistakes. Encountered multiple unprofessional associates over the years. I finally gave up and transferred all of my prescriptions to a pharmacy that is not CVS.
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January 2024 by Julian S.
My family has experienced several racist incidents at this CVS. Recently my wife, who is black, was at self-checkout. A store employee (white) walked over and stood right next to my wife, watching her every move with suspicion. On a couple of previous occasions, store employees have followed my wife and son around the store, staring at them in a way that is obviously full of suspicion. I have personally observed this. Furthermore, I am white and I've never been treated that way in this store. We have stopped shopping here. They need to retrain their employees to not be so obviously racist against black people.
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October 2023 by Mrs M.
Put a mirror in your drive thru. You already had an accident happen its been a few years why not help your drive thru customers get in and out easier?
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September 2023 by Shealee Governatori
i feel like i used to have issues at this pharmacy a lot. but lately it’s been great.miriam is fantastic. i’m not sure if she’s a manager or the head pharmacist or what’s going on. but she’s on top of it. i’ll call and as soon as she sees my name she asks how i’m doing and one time she randomly gave me some news about one of the meds i’m on. without even looking at my profile. she just remembered what i was taking. doctors don’t even usually remember what i’m taking. that’s dedication.other pharmacy employees have also been super understanding and sweet here. i’ve had issues with insurance and getting meds when i need them but it’s never due to employee error, it’s always higher up the chain. so i’ve had a couple employees share my frustrations which is validating and i just appreciate the care being put into everything and the amount of work these people are doing on the daily to make sure everyone is properly medicated.i can understand 1 star reviews and i’ve made plenty of them. sometimes people have bad experiences due to misunderstandings right? that’s all i can assume is happening with the 1 star reviews of this cvs. i’m telling you. the people that work at this pharmacy care about what they’re doing. more than pretty much every medical professional i’ve ever dealt with.
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August 2023 by Yumi S.
I do not recommend getting photos for passport here. I told the worker that the photo seemed too dark and he said the brightness doesn't matter so trusted him. I brought the photo to USPS and got rejected right away because the photo was too dark.
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August 2023 by Karen H.
A better pharmacy would be hard to find. Each time I've gone to this CVS I've been surprised by the kindness and care shown me. I had been sick with 2 rounds of a summer cold when I went in the last time. One staff member was stocking items close by & when I asked a question, she left her assignment, came to where I was and took her time to answer all my questions. Who does that these days? Then there's this thing they do when my primary physician sends an Rx to them. I am immediately notified by text that they've received a prescription and give me the projected time it will be available... usually 1-3 hours. But here's the surprise... at the end of their text, they have a line that says, "If you need this prescription sooner, Click Here." I've clicked there the last two times and guess what... in no time at ALL I get THIS text... " your prescription is ready for pick-up." How cool is THAT? Once I went thru the drive-thru and saw a sign posted on the window that their computer was down & I'd need to go in the store. Ok, so I admit I was bummed. But, for all the things that go right with this place, I let this inconvenience go. I'll keep going back because I like good surprises.
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May 2023 by Xochi R.
I came in early this Saturday morning to wait in line for the pharmacy to open. When it was my turn I advised the pharmacist that my prescription was sent over from urgent care. The pharmacist said they just opened and it would take 30 minutes. In hopes of getting it early I sat and waited patiently. 45 minutes later, I was told sorry it would be another minute. An hour later I was told they did not have the prescription. They had two of the three and the rest would be filled later in the week. I asked to have my prescriptions transferred to another pharmacy and the pharmacist immediately said that other pharmacy was closed. We'll, NO, it was not. I called the other pharmacy and they were open. Hmmm. Thanks CVS.
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May 2023 by Stephanie B.
Clueless. Waited for 20mins for service, photo printing issues, waited patiently after they said they had to reset the computer. Never turned back on the computer and never got my pictures. 0/10 service. No apologies.
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March 2023 by Corina V.
This pharmacy is so close to my house but I am considering taking my prescriptions to another pharmacy, I want to think that they under staffed and that's why they always take so long, I waited around 12-15 minutes at the drive through to pick up a prescription but I left, it is usually more than 15 minutes wait just for pick up prescriptions previously order.
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February 2023 by एड्वर्ड कॅस्ट्रो
Extremely slow on both telephone and drive thru pharmacy. Then to top it off, we had a appointment for a COVID test at 4:30 only to be told that they don't do testing after 4pm! Nothing on the website that this is true. Never going to CVS again!
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February 2023 by Kitty M.
Came into this cvs location tonight looking for random things and Gabby was so helpful. She asked if I needed any help and me not knowing what I ever need she asked questions on what I was looking for. We even joked around a bit and by the end of my shop I had literally everything I didn't know I needed! Gabby is the best definitely best customer service I've ever had! I'd hire her as my personal shopper! Great smile too! She even smells great! lol 10/10 will shop again!!!
