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June 2024
Very bad service. We were in line to deposit to CD and Hector, the account representative and supervisor, cut the line for another customer leaving us and other three customers wait longer on May 28 afternoon.
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December 2023
citi bank printed the wrong checks. I had to go in. wait in line 15 minutes. reordered checks and was told I would have to pay for the old wrong checks. they make mistakes and I pay.
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November 2023
I came at 3:50pm,the floor manager told me they can’t help me after 4:00pm, I said just 5 minutes regarding my account,he still refuses me,by the way the bank close at 5:00pm
