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November 2024 by Marcella Brio
I love when I can swing by this B&BW!!! The location is so easy and convenient! The staff here is always helpful even when there’s a huge sale. I can always find someone to ask for help and checkout is never more than a minute.
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October 2024 by Golden Energy
How adorable! There's a charming little Bath & Body Works in The Colonies, Upland. It’s perfect for when you want to skip the mall hassle. If you already know which scents you love, this cozy spot makes it super convenient for locals to pop in and grab what they need.
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March 2024 by Adam Almeida
Customer service is super good
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November 2023 by Aide Alvarez
Love the soap specials!
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November 2023 by Lisa
Store is convenient for quick shopping trip lots of parking staff very friendly and helpful
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November 2023 by Franny J
I always get enough help in the store and always find what I need I cannot say that with all bath and body Works
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November 2023 by Alan Braggins
Excellent products - watch for the sales!
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November 2023 by Esther Katherman
They were so helpful & very nice
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July 2023 by Diana Zelnis
Got lots of good deals!
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May 2023 by Roshelle Dixon
Great store! Excellent service!
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April 2023 by Nancy C.
The manager is rude and knows nothing about customer service. She is mean and I over heard her talking down to one of the associates there. I have never met someone so rude and manipulative. She needs to get fired.
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April 2023 by Leeann P.
Had the worst customer service the other day! One "manager" had no experience another was old and grumpy while trying not to honor BATH AND BODY WORKS actual promotions and app rewards!! I have never had a bad experience all these years but that left a unpleasant feeling walking out. I will more likely go to the Rancho location or the Mills...I think they need to bring more seasoned experienced personnel to help or teach this location?
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April 2023 by Kathleen Tortoro
This location is on my home with easy access to the freeway. They seem to consistently be out of some items (lip tint), and of course the prices have gone up, so it's advisable to look for deals and coupons.
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February 2023 by Olga G.
Disappointed by service today. There were many employees and they were so busy talkimg to each other and stocking store they barely noticed I was there and seemed bothered when I interrupted their conversations.
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January 2023 by EBONIE MARIE
Love this location my 1st time in the particular location today but staff was friendly nice & funny ? the displays were supppper cute ? and I will definitely make this one of my go to locations!!