-
July 2024 by Doc Dewberry
The manager of the store was very unhelpful didn't take time to understand my problems, poor service!
-
June 2024 by Robert Shannon
Great staff
-
June 2024 by Tom & Nancy Simmons
Very helpful and prompt, walk right up to the counter and got a replacement battery.
-
June 2024 by Gazanfar Rustamov
good prices, selection and service
-
June 2024 by Lola Lovett
Worst Autozone I have ever been to. No one wanted to help me. I am disabled and I couldn’t reach something heard a group of workers talking in the background and I repeatedly said can I get some help and then they stopped talking until I walked away. I asked if someone could put the oil in for me and one said they weren’t allowed but the manager said they could! This is horrible customer service
-
April 2024 by russ donnan
Great service fast and friendly
-
April 2024 by J. Blok900
Manager was really rude to his worker in front of me and it was distasteful to me especially when the manager said his workers way of doing things was stupid in front of me . Keep it to themselves please and not to the public
-
April 2024 by Joshua B
Rebecca was great help. I was trying to get an item that i couldn't quite describe well cuz I didn't know the name of it. By finding a similar part onlinw, she helped me identify what it was. Unfortunately, they did not have it in stock, but she still helped me get more information to aid in my search elsewhere. Did I mention this qas all done over the phone too? She was very patient with my unclear request and got to the bottom of it with kindness. Thanks Rebecca!
-
April 2024 by Elvie Mares
The technician was able to help me with my questions, and diagnose my vehicle on a promptly manner.
-
March 2024 by Nicollette Hayes
I always have a good experience with this store but today I needed new windshield wipers on a really cold rainy night and Omar not only helped me pick the best windshield wipers but put them on for me in the rain and I really appreciate that extra help. This store will always be my go to.
-
February 2024 by Jaime S.
James was very disrespectful and kept cussing to himself. He has zero patience in this field of customer service i will no longer come to autozone at this location.
-
February 2024 by Nicollette H.
I always have a good experience with this store but today I needed new windshield wipers on a really cold rainy night and Omar not only helped me pick the best windshield wipers but put them on for me in the rain and I really appreciate that extra help. This store will always be my go to.
-
February 2024 by C M
What’s the point in having store hours listed if the doors are locked BEFORE closing time? And the employees stand behind the cash register ignoring you.
-
January 2024 by S. P.
Matt was very helpful and nice helping me change out my windshield wipers today I appreciated the kindness and good customer service!
-
January 2024 by H Zhao
I was walking into the store today at around 10:30am，cheerfully, but working out being so disappointed，because the staffs at this UPLAND location are rude with no courtesy to customers，and reluctant to help. Then I thought my impression might be incorrect，so I read there review and my experience was almost as same as what written by one of customers："Customer service here is horrible and a reflection of management or lack thereof........ ”There were 6-7 employees behind counter，"but only one was taking care of a line of customers"."The others were just mouth breathers....." ，with no willingness to help."Avoid this auto zone you’ve been warned."My story：there were two employees chatting to each other. They split when I was approaching to them. I tried to talk the first lady, she did not even look at me but just walked away. A second chatter was also rude too.....I wonder why they got four plus stars，but I now understand better as to why they got 4+ stars. For the recent 20 reviews, there are so many of them having one star. They had a set of very good reviews long long times ago, but too many one star recently
